Review Officer

Be challenged | Be rewarded | Belong
Use your skills to interpret and apply legislation for the schemes and to make persuasive recommendations in writing to the delegate.
Job details Position status Permanent
Position type Flexible full-time
Occupational group Auditing & Compliance
Classification AO4
Workplace Location Brisbane - North
Job ad reference QLD/552403
Closing date 29-Mar-2024
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration
Contact person Audra Meginyte
Contact details audra.meginyte@qleave.qld.gov.au
Access the
Your contribution
Using your understanding and experience in interpreting legislation, you will:

• maintain internal review register from commencement to final decision
• assess internal review applications by assessing and obtaining information from various sources
• interpret and apply the requirements of the relevant legislation and policies
• prepare memoranda containing a chronology of information and information gathered from various sources to support the recommendation/s and letters about the matter to the decision maker
• ensure that parties involved in an internal review matter have received natural justice throughout the process and are made aware of their appeal rights and applicable timeframes in writing
• identify learnings and business improvements to improve administrative decision making processes within QLeave
• work with other business units in relation to improvement initiatives
• respond to enquiries via telephone and email regarding internal review applications and provide assistance to other teams where they have a query about an internal review process
• escalate any complaints received about an internal review matter to the Manager Review and Assurance
• ensure relevant documentation is registered in the records management system on the relevant employer or worker's file, and in a review folder.

This position reports to the Review Team Leader.
What we are looking for
QLeave appointments are merit-based and will be assessed by looking at what you have done previously—the knowledge, skills and experience you have built, your potential for development, and your personal qualities.
For this role, we will consider how well you:

• Case manage assigned matters or reviews, research and apply case assessment skills and problem solving techniques, and make recommendations
• Apply, interpret and provide advice on legislation, policies and procedures during the administrative decision making process

For this role, it is critical that you:

• Have advanced training or practical experience working within a legislative or legal environment or have experience in recommending or making administrative decisions
• Have well developed written communication skills to produce high quality, persuasive recommendations (based on the applicable legislation) in memoranda to the delegate
• Have strong interpersonal skills and contribute to the team achieving outcomes and enhancing relationships with other organisational teams

Although not a requirement, practical experience working in a law firm or placement, or other legislative environment will be favourably regarded as will qualifications in law or advanced study towards a legal qualification
Interested in applying?
We strongly encourage applicants from all life experiences and backgrounds to apply.
Please tell us about any additional support or adjustments, such as interpreting services, physical requirements, or assistive technologies, that will better enable you to shine during the recruitment process.
If you require more information or a confidential discussion about the role, please contact Audra Meginyte.
To enable us to assess your suitability, your application must include:

• a detailed resume outlining your qualifications, relevant experience and achievements
• a brief letter (1 - 2 page) highlighting your motivation for the role and evidence which demonstrates your ability to meet its specific requirements

We offer:

• Competitive salary and benefits (12.75% superannuation contributions and 17.5% leave loading), including generous leave entitlements and salary packaging options
• A progressive work environment that celebrates diversity, equity and inclusion, with Diversity Council Australia membership
• Health and well-being initiatives, including annual flu vaccinations, and an Employee Assistance Program including confidential counselling for employees and immediate family members
• Study assistance scheme

Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote and .
Documents
Before applying for this vacancy please ensure you read the documents below.
Role Description