AddressAbout the position:
The Rostering Coordinator / Scheduler has the responsibility for the customer service and administration functions in ensuring rostered shifts for staff within hospital and Aged Care settings.
The Rostering Coordinator will also ensure to provide friendly and professional service to all stakeholders to improve and develop the agency team, to ensure outcomes are in place to provide quality staff to our clients.
Your primary objectives include:
- Scheduling of client services wthin Aged Care Facilities across Greater Sydney, Central Coast, Newcastle, Hunter Region, and in Melbourne, VIC in a timely manner and within a customer focused environment
- Complete rostering tasks within designated timeframes.
- Provide services that supports compliance within all areas of the business.
- Undertaking to problem solve client issues using your best customer service skills
Selection Criteria:
- Demonstrated experience in a rostering role.
- Demonstrated time management and organisational skills.
- Proficient computer skills in Microsoft office suite and willingness to learn new programs.
- Comfortable working in a small team environment and dealing with multiple work requests.
- An understanding of issues and services for elderly people, persons with a disability and their families and carers.
- Demonstrate that you are suitable to work with Aged Care and disability clients by providing a Working with Children Check, National Criminal History Check, NDIS Worker screening check, Covid-19 Vaccination status, referee checks and required identity checks.
Attributes for a successful candidate:
- Exceptional customer service skills
- Excellent communication skills
- Strong analytical and problem solving skills
- Work well under pressure
- Critical and strategic thinking
- Attention to detail
About the company:
Meditech Staffing has solidified its reputation as a seasoned and proficient Service Provider, specialising in Aged Care and Disability Support in NSW. Our expertise seamlessly traverses in both Home Care and established Care Facilities across Greater Sydney, the Central Coast, Newcastle and Hunter region.
Please visit our website at www.meditechstaffing.com.au to find out more about us.
To apply:
Please send your CV and a cover letter addressing the selection criteria.
For a confidential discussion about the role, contact Kristel on 02 9159 0*** or send an email to *******@meditechstaffing.com.au
Meditech is an Equal Opportunity Employer and we welcome applications from all diverse groups and backgrounds.
If you have any requirements for the interview (e.g. mobility access, or other adjustments), please let us know in advance so accessibility arrangements can be made.
Thank you for your interest in the position. Please note that only short-listed candidates will be contacted.
