Sales Admin Assistant

We are an established provider in the Aged Care and Rehabilitation Equipment market with stores located in Sale and Traralgon, Victoria. 

We offer a large range of products for direct purchase as well as additional services which include showroom and in home trials as well as rental, and service & repairs.

We are currently seeking a motivated, enthusiastic, and experienced Sales Admin Assistant to join our internal sales team, to be based in our Sale store.

About the role:

Your main responsibility will involve phone & email sales support and providing appropriate advice to clients in relation to the supply of Aged Care and Rehabilitation Equipment.

You will be required to assist in a range of sales support functions including data entry, quoting, cross-referencing and manually checking documentation.

• Demonstrate the ability to learn about a wide range of products
• Ability to discuss our products with customers/clients
• Receive phone calls from customers
• Contact existing clients, following up on existing quotes
• Deal with and respond to a high volume of emails
• Processing of customer orders and keeping clients updated on the status of their order

Strong sales and interpersonal skills with the ability to assess and diagnose customer requirements and meet job expectations while dealing with a wide range of clients.

Maintaining a mutually beneficial link between the customer and the company to ensure excellent communications.

The applicant must display strong initiative and be willing to follow up on sales leads and customer projects.

Applicants should possess the following attributes:

• Excellent communication skills with customers of all ages and fellow staff, both face to face and when using the telephone.
• The ability to assess and diagnose customer requirements and meet job expectations while dealing with a wide range of clients.
• Be willing to learn the product range and to confidently assist customers with purchase.
• Competency when inputting computer data and navigating the company programs.
• MS Office skills (especially email)  - intermediate/advanced
• Be able to work in a fast paced environment and carry out a diverse range of duties including following up on customer queries and general clerical duties.
• Have a well-groomed presentation with an enthusiastic and outgoing personality.

Experience in Aged Care and Rehabilitation Equipment (either selling or using with patients) will be viewed favourably.

Benefits of the role:

• friendly work environment
• no weekend work
• onsite parking

You must have the right to live and work in this location to apply for this job.

Monday to Friday, 8.30am – 5pm

Police and Working with Children checks will be a requirement for employment.

Up to date vaccination required due to company contractual arrangements.

If you feel you have the necessary skills and are outcome orientated, then please submit your confidential resume and covering letter.

Only Shortlisted Applicants will be contacted.