AddressJoin Samsung Electronics as a Sales Administrator responsible for verifying incentives and collaborating with internal and external stakeholders to resolve queries.
About the role:
- Communicating with customers and sales teams for all claim-related issues
- Review and finalise outstanding claims and unpaid claims
- Review and endorse the terms and conditions of any sales deduction promotion requests
- Guide customers on the “What & How” when submitting a claim
- Provide full reconciliation calculations for any rejected invoice and or partial rejection.
- Provide customers with the payment details such as credit note number, rejection reconciliation and/or required information
- Ensure that all claim enquiries and requests are reviewed in line with the company’s claim manual, policies and procedures
- Answer queries regarding the verification and processing of claims
The must-haves:
- Intermediate Excel i.e. pivot tables and v-lookups required. (Skills testing will be a part of the interview process)
- Strong stakeholder management skills
- Warm and friendly personality
- High level of accuracy and attention to detail
- Strong customer communication skills
- Ability to work autonomously
- Some relevant experience preferred
- Experience in SAP, preferred
- Relevant Diploma/Degree preferred
- Hybrid working arrangements
- Onsite parking
- Generous staff discount
- Discounts across our retail partners
Operating for over 18 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment and Frog Recruitment are your award-winning recruitment group and HR solutions provider. We are the 2022 Outstanding Large Agency, 2023 Excellence in Candidate Care and 2023 Excellence in Client Service RCSA Award winners. We mitigate our carbon emissions by measuring them and planting the equivalent in trees.
At people2people, Edge Recruitment and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.
