Address Join Samsung Electronics as a Sales Administrator responsible for verifying incentives and collaborating with internal and external stakeholders to resolve queries. About the role:
Communicating with customers and sales teams for all claim-related issues
Review and finalise outstanding claims and unpaid claims
Review and endorse the terms and conditions of any sales deduction promotion requests
Guide customers on the “What & How” when submitting a claim
Provide full reconciliation calculations for any rejected invoice and or partial rejection.
Provide customers with the payment details such as credit note number, rejection reconciliation and/or required information
Ensure that all claim enquiries and requests are reviewed in line with the company’s claim manual, policies and procedures
Answer queries regarding the verification and processing of claims
About you:
The must-haves:
Intermediate Excel i.e. pivot tables and v-lookups required.
Strong stakeholder management skills
Warm and friendly personality
High level of accuracy and attention to detail
Strong customer communication skills
Ability to work autonomously
The nice to haves:
Some relevant experience preferred
Experience in SAP, preferred
Relevant Diploma/Degree preferred
The Benefits:
Hybrid working arrangements
Onsite parking
Generous staff discount
Discounts across our retail partners
Contact Juma on 0413 051 365 for a confidential discussion or APPLY now via the link
Operating for over 18 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment and Frog Recruitment are your award-winning recruitment group and HR solutions provider. We are the 2022 Outstanding Large Agency, 2023 Excellence in Candidate Care and 2023 Excellence in Client Service RCSA Award winners. We mitigate our carbon emissions by measuring them and planting the equivalent in trees.
At people2people, Edge Recruitment and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.
