AddressAbout Us
Early Childhood Australia (ECA) is the national peak body for early childhood in Australia. ECA is a not-for-profit organisation with a national membership, and our vision is ‘every young child thriving and learning’. To achieve this vision, we champion the rights of all children from birth to the age of eight to thrive, learn and play at home, in the community, within early learning settings and through the early years of school. Our work builds the capacity of our society, including families and early childhood professionals, so that every child - regardless of location, household income or individual needs - can be nurtured to achieve their unique potential.
ECA acknowledges the unique place of Aboriginal and Torres Strait Islander peoples in our society, the past and current injustices and realities for them across Australia, and the enduring strength of their cultures and identities. We commit to being at the forefront of achieving a reconciled nation that values, respects and celebrates Aboriginal and Torres Strait Islander ways of knowing and being.
You can find out more about ECA on our website.
About the role
The Sales and Customer Service Officer is a key position in ECA, undertaking sales of ECA products and services, focusing on the ECA Learning Hub, which provides online professional learning for educators.
Integral to this role is a strong sales focus and the ability to build and maintain positive relationships with our members and Customers.
This role also supports the ECA Customer Service Team with enquiries, including phone enquiries, responding to emails, processing customer orders, and providing assistance and troubleshooting for ECA Learning Hub customers.
About you
Whether you are seasoned in sales or eager to grow into the role, if you are driven by a desire to make a difference, we'd love to hear from you.
The successful candidate will thrive in a dynamic environment, be self-directed and seeking a challenging and rewarding role that you can make your own. You'll have a good understanding of the early childhood education sector and (ideally) experience in sales, business development and/or client relationship management. But what really matters to us is your commitment to our mission, your attitude and your ability to connect with diverse stakeholders.
Join us in shaping the future of early childhood education and making every young child's potential a reality.
How to Apply
A copy of the Position Description is available on our Careers Page
www.earlychildhoodaustralia.org.au/careers
Please apply through Seek, including your CV and a cover letter that addresses the following:
- Your motivation for applying for the role.
- Your relevant experience and qualifications that align with the key responsibilities and selection criteria detailed in the job description.
- Examples of your success in sales or Customer Service roles, particularly those that demonstrate your ability to build and maintain relationships, meet sales targets, and handle client interactions effectively, or transferrable skills.
- Your understanding of the early childhood education sector, if applicable, or your willingness and strategy to rapidly acquire this knowledge.
Early Childhood Australia is an equal opportunity employer and is committed to ensuring a safe environment for children and young people. We believe in the strength of an inclusive and diverse workforce. We encourage individuals of diverse backgrounds including but not limited to those from the Aboriginal and Torres Strait Islander Communities, Culturally and Linguistically Diverse, the LGBTIQ+ community and those with lived experience of disability are strongly encouraged to apply.
The life experiences of our employees helps us build strong relationships within our organisation and our clients and enables us to deliver services that benefit all members of our community.
Applicants must be located in and have a genuine right to work in Australia.
