AddressEmployment Type – Permanent, Full Time Position
Classification –Administrative Service Officer 4
Title- North Canberra Hospital - Administrative Service Officer 4
Position Number: LP7751
Salary – $80,535 - $86,909 (Plus Super)
Location – North Canberra Hospital Bruce, ACT
Section – Medical Administration
Closing Date – 17th May 2024
What can we offer you:
- City living without the traffic – click her to see why you should live in Canberra.
- Competitive pay rates and excellent working conditions.
- Salary Packaging with many options that provide full fringe benefits tax concessions.
- Flexible working conditions.
- 11.5% Superannuation.
About the Hospital:
North Canberra Hospital (formerly Calvary Public Hospital Bruce) and Clare Holland House are now run and operated by Canberra Health Services (CHS)
This is a significant milestone as the ACT Government moves towards delivering a new billion-dollar hospital on Canberra’s Northside.
The current North Canberra Hospital is a level 4 hospital that provides a range of acute and sub-acute services including community based care to the residents of the northside of Canberra and Southern NSW. North Canberra Hospital (NCH) is a 270 public hospital located in Canberra’s expanding northside. North Canberra Hospital operates a 24 hour Emergency Department. Inpatient services include general medicine, surgery, maternity, mental health and critical care.
Other service modalities include day surgery, specialist outpatient clinics, Hospital in the Home and the Geriatric Rapid Acute Care Evaluation service that reaches into aged care facilities across the ACT.
The new Northside Hospital will be built on the existing Calvary Hospital campus in Bruce. It will be a modern, state-of-the-art hospital for patients, visitors and its workforce and will provide more beds and increased services. Until then, it's business as usual at the NCH, and we'll keep providing high-quality care to our patients and community.
About the role:
The medical administration coordinator is responsible for providing administrative support to the medical administration department to meet operational and professional regulatory requirements.
The medical administration coordinator is a first point of call for all medical officers working within NCH regarding pay, rostering, leave, and education. This position also assists with the coordination and management of recruitment, on-boarding, and credentialing of medical staff; including locums.
Under limited direction of the team leader and management, the medical administration coordinator will provide administrative and secretariat support to enhance workflow within the department. You will:
- Provide assistance in drafting and maintaining the JMO and Consultant rosters
- Assist with junior medical officer on boarding of term rotations
- Manage, record and coordinate the leave request process for medical staff including shift swaps and overtime approvals
- Manage, record and coordinate medical staff pay, rostering into the Kronos system and pay queries.
- Provide assistance in processing of leave and medical education expense claims for senior medical officers
- Be accountable for the accurate completion of work within timeframes and quality requirements and work collaboratively with team members to achieve positive outcomes
- Provide the first line customer service to all internal and external customers and visitors to the medical administration area in an engaging and friendly manner
- Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.
About you:
CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.
Behavioural Capabilities
- Strong organisational skills with a high degree of drive;
- Adaptability and flexibility to accommodate change and provide responsive services to meet clients’ needs;
- Foster an environment of customer service and support within the medical administration department
- Ability to liaise effectively with staff at all levels and across disciplines.
Requirements/Qualifications:
Mandatory
- Demonstrated excellence in communication skills, including effective negotiation and ability to liaise effectively with diverse external and internal stakeholders, and interact as part of a multi-disciplinary team
- Demonstrated attention to detail including data entry skills with a high level of accuracy.
- Demonstrated high level of sound judgement and organisational skills, including ability to prioritise workload, time management and problem solving ability under limited direction and supervision.
- Demonstrated experience in an administrative role within a healthcare environment including large organisational rostering including leave management, and locum engagement,
- Demonstrated knowledge and experience in information management systems including a staff timecard system and Microsoft Office suite of products
- CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates and contingencies.
Desirable
- Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
- Fulfil the responsibilities of this role in alignment to the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and all other related frameworks.
Please note prior to commencement successful candidates will be required to:
- Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required.
- Undergo a pre-employment National Police Check.
- Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.
How to apply:
Applications must be submitted through the e-recruitment system;
- Applications must include a copy of a current CV and details for at least 2 professional referees
- A two page pitch outlining your skills, knowledge, and experience and why you should be considered for this role. You should take into consideration the selection criteria (below) when drafting your response.
- Where possible include specific relevant examples of your work.
Appointment may be based on application and references only
To be eligible for permanent employment within the ACT Public Service you must be an Australian citizen or a permanent resident”
What you require:
These are the key selection criteria for how you will be assessed in conjunction with your CV and experience.
- Demonstrated experience in an administrative role and secretariat duties within a healthcare environment.
- Demonstrated excellence in communication skills, including effective negotiation and ability to liaise effectively with diverse external and internal stakeholders, and interact as part of a multi-disciplinary team.
- Demonstrated attention to detail including data entry skills with a high level of accuracy.
- Demonstrated high level of sound judgement and organisational skills, including ability to prioritise workload, time management and problem solving ability under limited direction and supervision.
- Demonstrates understanding of, and adherence to, safety and quality standards, work, health and safety (WH&S) and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful and kind.
If you would like further information regarding this opportunity, please contact Samantha Garvin, ***************@act.gov.au
A merit pool may be established from this recruitment process and will be used for the next 12 months to fill various positions both on a temporary and permanent basis with full-time and part-time opportunities available.
