AddressSales Consultant
Novita Diamonds
Full-time or Part-time
● Work for one of the most exciting brands in jewellery
● World class training programs - learn all about diamonds
● Passionate and supportive team environment
About us
Novita Diamonds is the world’s leading lab grown diamond specialist with showrooms in Australia, New Zealand, UK, Germany and Singapore.
We have the largest range of certified, eco-friendly diamonds, and we are dedicated to providing our customers with high-quality jewellery that is ethically sourced, conflict-free, and jaw-droppingly gorgeous.
Novita Diamonds has a dynamic and supportive team culture and is proudly women owned and led, with over 80% of our team being female!
About the role
Our business is growing fast and so will your career with us. Working from our gorgeous Brisbane showroom, you will conduct the end-to-end sales process of engagement rings, and be part of a couple's one-in-a-lifetime experience. Some of your responsibilities will include:
- Attending consultation by appointment (including face-to-face, virtual meetings and calls).
- Address the needs of our customers by presenting products that suit their requirements.
- Preparing customer quotes, and submitting orders for processing.
- Being the go-to person for new and existing customers, giving them comprehensive education on different rings and gemstones (training is provided)
- Support the logistics team by updating order data, responding to emails, and assisting with other administrative tasks.
- This is an office based job and you are required to work SATURDAY
We offer an extensive training program on all aspects of the role to ensure that you are comfortable and capable in your role with us.
About you
Wedding ring and diamond enthusiast? We definitely want to hear from you!
You are a true people person, with a passion for sales and a keen interest in the diamond industry. Whether you have little or substantial experience, a positive attitude and a solution-focused approach is the most important thing for us as we provide all the training that you need to succeed.
- 1+ years' experience in a similar role. If you have exposure to the diamond or jewellery business it's a plus, but not a requirement!
- Responsible work ethic
- Well-presented and proactive, with excellent verbal and written communication skills.
- Bubbly and outgoing, you have strong stakeholder management skills and the ability to forge and nurture long-term relationships
- You have high-level service standards and prioritize the best interests of your customers, in a one-in-a-lifetime experience!
What’s in it for you?
- Learn all about diamonds and the jewellery industry - full training will be provided so you can succeed in this role.
- Our director and the whole team are young, friendly, and inclusive. You will enjoy going to work every day!
- Access to the world’s most admired stones through our generous employee product allowance.
- Be an important part of global business that is expanding rapidly.
- Full autonomy and opportunity to build a career across multiple functions - we love discovering people’s true potential!
- Stand for eco-positive lab-grown diamonds, supporting a strong, mine-free and sustainable ecosystem.
- Be heard and have the opportunity to bring fresh new ideas to our young and progressive team!
How to apply
At Novita Diamonds we move quickly and continually review applications, if you think this role is right for you then we would love to hear from you.
Please note that we do not accept CVs from recruitment agencies.
Employer questions
Your application will include the following questions:
Do you have experience in a sales role?
Which of the following statements best describes your right to work in Australia?
