Address
Form of work- An exciting role within a fast paced and growing organisation with opportunities to grow and develop as a professional and a leader
- Uncapped bonus & incentives
- Access to hybrid and flexible working options – 3 days office /2 days WFH
- Opportunity to join an International Group alongside 500+ sales professionals
- Genuine recognition for your efforts & achievements
- Be part of a company that has been recognised as an Employer of Choice 7 times!
For over 30 years, Citation Group has been working with 25,000+ businesses across Australia and New Zealand, helping them achieve their workplace compliance objectives for a better tomorrow. Think of our friendly, talented and professional business pit crew as an extension of our client's business, as we offer solutions that cover everything from HR advice and software, workplace law, health & safety to ISO and NDIS certifications.
As a values-driven organisation, we provide our employees with an enviable work environment and culture with progression and learning opportunities which has resulted in being recognised as an Employer of Choice for seven (7) consecutive years. Our working environment is fast-paced and focused with multiple teams and business units interacting and engaging collaboratively, from our offices and remote locations. We lead by example but never take ourselves too seriously – always having fun along the way! Want to know more? Visit our website www.citationgroup.com.au
About this opportunity
Reporting directly to the Head of Sales & Commercial Operations, you will lead and manage a team of “Business Development Coordinators” providing guidance, coaching, and mentorship to drive Sales Performance and achieve targets. Your day-to-day will include; working with the team to establish new prospect relationships and supporting the team identify sales opportunities and effective appointment setting activities for our Business Development Managers, monitoring activity and performance metrics, ensuring detailed CRM practices are being adhered to along with recruitment, onboarding and training of new team members.
In this position, you will develop and implement sales strategies to ensure all qualified leads are managed effectively whilst allowing the prospect to experience a high care factor and credibility of our solutions which ultimately drive revenue growth. There will be a focus on analysing sales metrics and team output to identify areas for improvement and implement corrective actions. You will have proven experience in being able to foster a culture of excellence, continuous learning, and professional development within a sales team.
Our ideal candidate will have:
- Proven results managing an inside sales team for a minimum of 3 years
- Previous experience in daily management of an inside sales team including monitoring and reporting on activity, performance metrics and suggest strategies for improvements
- Experience in providing training and ongoing development and quality assurance checks
- Proven strategies and people skills to support the company culture and motivate the team
- Providing support with recruitment & onboarding of new team members
- Proficient in understanding call-centre systems, CRM and associated KPI’s
- Numerical abilities and a first class “can do” problem solving attitude
- Highly energetic, creative and performance driven nature
- Ability to work under pressure and thrive in a high-volume environment while managing multiple tasks
You can submit your application by clicking on the ‘Apply’ button below and uploading your CV and cover letter. We will move to shortlist quickly so don't delay in applying.
Applications from recruitment agencies will not be considered. Applicants must be legally permitted to work in Australia on an unrestricted basis.
