Excellent Opportunity for Salesforce Technical Business Analyst!
Opportunity to work in a government agency!!!
Must be an Australian Citizen
Security clearance: Must be able to obtain Baseline.
Duration - 12-month contract
Work Location - Richmond
Work Arrangement - Hybrid
Rate - $500 - 700 + Super
Your new role
Our Vic Gov client is looking for a Salesforce Technical Business Analyst to join the OCIO program.
Accountabilities
- Provide business analysis, design and agile collaboration skills to configure Salesforce solutions which improve the department through a better Participant experience and a more effective Scheme.
- Assess business objectives, formulating solution options, and driving stakeholder support.
- Quickly connect business requirements, particularly for digital channels, with the functional capabilities of the Salesforce application.
- Be part of agile delivery, capturing functional requirements, converting them to Epics, User stories.
- Lead (or play a key delivery role) in application solution design efforts.
- Work collaboratively with various technical and business stakeholders to form a fit for purpose solution in the digital channels, leveraging a strong working knowledge of Salesforce.
What you'll need to succeed
- Minimum 3 years working as a Salesforce Functional Consultant or Senior Business Analyst with experience working in the digital portal or app channel.
- Business Process mapping background for B2C & B2B Service processes ideally in the disability and health care sector.
- Demonstrated experience facilitating workshops with senior and multidisciplinary stakeholders.
- Demonstrated systems delivery experience working in multidisciplinary teams in Agile and similar methods to co-ordinate and assure systems delivery outcomes.
- Experience working with Salesforce Health Cloud, Service Cloud & Communities
What you need to do now
If this sounds like you, please click 'Apply Now', or please send your updated CV to Revathy.Prabulingam@hays.com.au
#2839187