Sap C4C Consultant

Capgemini is a diverse collective of more than 350,000 strategic and technological experts based across more than 50 countries, partnering with world-renowned clients to transform and manage their businesses. We are dedicated to leveraging cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of their business needs. This passion drives a powerful commitment - to unlock the true value of technology.
Let's talk about the team:
As a Global SAP partner, Capgemini is one of the world's largest and most experienced SAP systems integrators, with 17,800 practitioners and over 40 years of experience. We support clients to implement highly scalable solutions in Digital Core Transformation, Commerce and LOB Transformation, Advanced Analytics, OnePath for SAP and SAP Innovation.
This role can be based anywhere in Australia.
Let's talk about the role and responsibilities:

• Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
• Good knowledge on software configuration management systems
• Awareness of latest technologies and Industry trends
• Logical thinking and problem solving skills along with an ability to collaborate
• Understanding of the financial processes for various types of projects and the various pricing models available
• Ability to assess the current processes, identify improvement areas and suggest the technology solutions
• Energy & Utilities industry domain knowledge
• Client Interfacing skills
• Project and Team management
• You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
• You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design
• You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization's financial guidelines
• Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers.

Let's talk about your qualifications and experience:

• Bachelor's or equivalent degree with 10+ years of experience, including a minimum of 4 full life-cycle SAP C4C project implementations.
• Strong functional configuration and implementation experience of two or more implementations of SAP Sales Cloud and SAP Service Cloud.
• Experience in other C4H products from SAP including Marketing Cloud, Commerce Cloud Customer Data Cloud and understanding of S4HANA / ECC etc., will be an added advantage.
• Experience in CX Utilities Solution is an added advantage
• SAP C4C Techno-Functional Consultant with 10+ years of experience in SAP CRM
• SAP Service Cloud SAP Sales Cloud SDK and SAP CPI. Experience in Utilities customer service Hands on experience in C4C configuration

Let's talk about what's in it for you!
We believe technology is about more than business transformation - it's also about building a more sustainable, inclusive future. This starts with our people, working with you to get the future you want. We invite everyone to bring their whole selves to work, contributing to our inclusive culture and a safe place for our people to be themselves and truly belong. Through championing our staff-led community groups, we are committed to being active allies for everyone. We also aim to build an environment where you can thrive at work and at home. We champion remote working and are in the process of making 'truly flexible' working arrangements the day-to-day reality for our people. In addition, we strive to ensure your growth and learning experience is unique with access to leading learning platforms, external certifications, and opportunities to grow and learn the way you want. Finally, we offer opportunities to use your skills to help society address the impact of the digital and automation revolution, and we're ruthlessly focused on sustainability for our clients and our business - committing to becoming a net zero business by 2030.
Don't meet every single requirement? Studies have shown that women and people from diverse minority backgrounds are less likely to apply to jobs unless they meet every single requirement. At Capgemini, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly, we encourage you to apply and tell us what you can bring to the role. Capgemini Australia has developed and manages, process orientated Management Systems compliant to the requirements of ISO9001, ISO27001 and ISO14001. We are committed to delivering secure solutions and services through state-of-the-art processes and continual improvement frameworks in line with industry best practices as well as contractual, statutory, and regulatory requirements.
#GetTheFutureYouWant - Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures. We are a 2023 Circle Back Initiative Employer and commit to responding to every applicant. Please note unsolicited resumes from employment agencies or other third parties will not be considered.