Scheduling and Customer Service Support

SJD Electrical, who are Local Electrical Contractor’s within the SEQ, are looking for a Scheduling and Customer Service Support Officer to join our Office Team. This position is based at our Head Office in Deception Bay. 

This is a varied role and will provide an excellent opportunity to develop skills and responsibility while developing skills for the future. We are seeking a candidate who has a positive and energetic attitude and has excellent phone manner with a high level of communication skills. 
Your duties include (but not limited to):

• Answering Phone Calls / Emails from Customers. 
• Operating Online Software for our Customers / Employees.
• Provide Administration Support with Microsoft Software.
• Assisting with administrative and clerical duties as required.
• Organizing work scheduling of Service Maintenance Jobs.

This role requires a well-presented person with a strong work ethic.

To be successful in this role you will have:

• Excellent communication skills to assist with the operation of a high level of phone traffic.
• A "can do attitude" and a willingness to learn.
• A genuine interest in business administration.
• High attention to detail with the ability to stay organised and meet deadlines on tasks.
• Excellent written and verbal communication skills.
• Experience in the use of Microsoft Outlook & Excel.

The successful applicant will be offered training and development to perform this role and multi skill with full training in all Online Platforms. 

Salary will be based on skills and experience within the Clerical Award. 

If you enjoy variety and working in a busy office and you feel you meet our requirements, please forward your resume to ***@sjdelectrical.com.au.