Scientific Officer (Quality Assurance)

About the Role:
Our client, a global pharmaceutical manufacturer based in the Western suburbs of Brisbane, is seeking a Scientific Officer (QA Customer Complaints) for a casual assignment until Jan 2025, with the possibility of extension. This role is Monday – Friday, offering set, full time hours weekly.

This role will be a part of a close-knit, friendly Quality Assurance team who work together to manage customer complaints/queries. If you have a degree in science or are experienced within the pharmaceutical sector fielding complaints or supporting customers, this is a great opportunity to join a global organisation!
 
 
NOTE: Applicants will be required to undertake a full medical assessment, drug screening and police check to be eligible for this role.
 
The successful candidate will be responsible but not limited to:

• Ensure all quality related complaints are entered in the Complaints system within set time frames
• Ensure that Customer Complaints are dealt with in a manner compliant with Global Policies and Health Authority requirements
• Ensure investigation and trending of Customer Complaints is completed in accordance with local and Global procedures
• Ensure activities comply with GMP, legal and ethical standards

 
 
Skills & Experience:
The successful candidate must have:

• A bachelor’s degree in science or 5 years of experience in a pharmaceutical environment;
• Previous experience in a complaints or customer support focused role;

• Experience writing reports and presenting data
• High level of written and verbal communication required
• Understanding of and ability to comply with regulatory legislation
• Can understand technical documents and can communicate descriptions of problems and solutions
• Ability to effectively manage time and meet deadlines and targets with competing and conflicting priorities
• A keen and proactive work attitude;

• Current Driver`s License and a vehicle as this site is not accessible via public transport.

 
Apply!
If you think this could be the role for you then please apply now! Please send us a cover letterAND a detailed resume in WORD format (PDFs can be corrupted / not processed).  
 
Or, if you have any questions, please contact Steph on 0731750***.
 

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.