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SalaryLocated in the heart of Albury CBD, the Seaton Arms Motor Inn provides Motel Accommodation to suit leisure and business guests whilst retaining a quiet and relaxing ambience.
We are looking for an confident, reliable and friendly individual to support the Motel Manager by overseeing day to day operation of The Seaton Arms Motel during rostered days off and periods of leave, 25 hours per week with flexibility required to pick up additional shifts as needed.
Primary focus is ensuring a positive guest experience throughout the guest cycle consisting of pre-arrival, arrival, occupancy and departure. This includes the daily preparation of rooms and management of housekeeping staff.
The successful applicant will be an all-rounder with a "hands-on" approach to management and a personable and welcoming demeanour.
Key Responsibilities are:
- Front office management including guest check-in & check-out and database maintenance
- Monitoring guest reservations including bookings and room rate enquiries
- Maintaining room availability and assignment using RMS software
- Overseeing a small team of housekeepers
- Hands-on assistance with housekeeping and laundry duties when required
- Coordinate linen services and stock control
- Ensure exceptional room standards and guest experience
- Ensure all guest expectations are exceeded
This is a fantastic opportunity to work in an autonomous role where your exceptional customer service, communication and administrative skills will set you up for success!
Please send your application including resume and cover letter to *******@ssaclub.com.au or contact Pip Flegeltaub – Human Resources Manager (SS&A Club) on 0260226*** for more information.
Applications close 3rd May 2024 unless filled prior.
