Security Officer

About Capella Hotels and Resorts.
Capella Sydney is the culmination of a stunning transformation of the heritage-listed Department of Education sandstone building, into a luxury hotel that will welcome guests and patrons alike into the impressive building for the first time in history. Delivering a guest experience unlike any other paired with lavish amenities, magnificent architecture and refined interiors, Capella Sydney will become the ultimate destination hotel for both local and international guests alike, establishing it as one of the finest hotels in the world.
Position Summary
As part of the Capella Sydney Security Team, you will be responsible for the safety and security of all hotel guests, employees, and assets. The position requires mature and responsible people with the ability to work unsupervised and have outstanding customer service skills with the ability to quickly and effectively problem solve. Whilst this is an autonomous position, this role will require the person to be a team player as part of the elite security team that is able to work cohesively with all Capella departments. Our Security team assists all departments where required to ensure seamless guest service in a secure environment.
There is only a 7 workings day within the fortnight with 7 off. Applicants must be prepared to work a rotating roster which includes evening shifts, weekends and public holidays and be available at peak trading times. Overtime is available.
The Role

• Monitors and control Visitors and Contractors permit and security check procedures, as well as, loss and prevention requirements of the hotel.
• Report any issues or damages to the relevant department to ensure defect-free facilities and service amenities within the hotel.
• Conducts security rounds and building inspections to comply with Capella Standards.
• Maintains Hotel's product knowledge, Room standards and cooperation with Rooms Division and all hotel's colleagues.
• Supports, manages and handles all Fire and Life Safety complaints, settling disputes, and resolving grievances and conflicts.
• Monitors CCTV and controls operations center accurately reports as required.
• Ensure that the security department runs with legality and conformity to established regulations
• Updates job knowledge by participating in educational opportunities; Reading professional publications; maintaining personal network: participating in professional development activities
• Professionally conducts day-to-day security operations as directed
• Response to any onsite emergency or first-aid requirements

Talent Profile

• General Education Certification/Diploma
• 1AC security license preferred
• Minimum 3 years in the security industry
• First Aid certified training and CPR/AED experienced and certified
• Computer literate in MS Word, Excel, Powerpoint, and Outlook
• Effective communication skill
• Valid working rights in Australia

What you will receive with Capella Sydney

• Be a part of likeminded team members who share knowledge to be successful
• Work with beautifully crafted spaces in a Heritage building
• Complimentary hotel meals
• Full Uniform
• Ability to grow and develop within and opportunities with the group.

*Kindly be informed that only shortlisted candidates will be contacted.