Senior Analyst Customer Risk And Automation

Senior Analyst Customer Risk and AutomationAt CommBank, we never lose sight of the role we play in other people’s financial wellbeing.
Our focus is to help people and businesses move forward, to progress. To make the right financial decisions and achieve their dreams, targets and aspirations.
Regardless of where you work within our organisation, your initiative, talent, ideas and energy all contribute to the impact that we can make with our work. Together we can achieve great things.Business Banking (BB) offer a wide range of services and solutions to our small to medium, enterprise customers and our regional and agribusiness customers. BB Customer & Risk Analytics sits within the wider Analytics, Data, and Decision Science (ADDS) team, part of Everyday Business Banking (EBB) in BB.BB Customer Risk and Automation is the analytical function that supports Customer Risk management and remediation. We are responsible for developing, enhancing, testing and automating analytical controls to ensure the strength and efficiency of Business Banking control environment.Your impact and contribution:

• Partner with the BB Control Excellence team to design and implement robust analytical control assessment framework
• Drive stakeholder outcomes to deliver better customer experiences
• Deliver at pace, with quality through continuous improvement and governance
• Uplift people capabilities in data and analytics through engagement networks and community forums

Your role:

• Perform risk-focused analytics and provide specialist advice on the analytical control design and enhancement;
• Liaise with Chief Controls Office (CCO) team as well as Product Managers across business banking to understand business requirements and determine control testing plan;
• Profile, test and understand data from core business systems to determine the existence of unidentified risks or analytical control design gaps;
• Present analytical insights to stakeholders to give advice to our business partners with data;
• Maintain documentation of your analysis and version control of code/scripts using tools such as GitHub;

Your experience:

• Must have proven experience working with SQL to extract data from complex datasets;
• Must have proven experience liaising with less analytical stakeholders to solve business problems with data;
• The ability to elicit business requirements and comprehend complex business processes;
• Strong attention to detail and a high degree of accuracy whilst working to competing priorities;
• Knowledge and Experience in Banking (customers, products, systems, processes) preferred;
• Experience with analytical tools and platforms such as Python and R Studio and Github preferred;

We support our people with the flexibility to balance where work is done with at least half your time each month connecting in our Sydney office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work for you.If this sounds like you, apply today!If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through to submit a valid application. We’re keen to support you with the next step in your career.We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.Advertising End Date: 08/07/2024