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SalaryABOUT US
At Custom Fleet we’ve been using our smarts to make the complex simple for over 40 years. It’s the driving force that continues to make us the fleet and leasing leader in Australia and New Zealand today.
When you join the Custom Fleet family, you’re joining a business that is Going Places. With Us, what you do and who you are matter. Being part of our diverse crew means you’ll feel welcome, empowered, and have lots of fun celebrating our success (and that sure does feel good!). We are a crew of accountable go-getters on a journey of continuous improvement – we collaborate and support each other, working hard to win for our customers, for our business, and for each other. Whilst winning isn’t everything, we are proud of our success and love it when we reach the #1 spot.
ABOUT THE ROLE
As the Senior Salesforce Business Analyst, you will be responsible for analysing and understanding business needs, translating them into Salesforce solutions, and playing a crucial role in optimizing our Salesforce ecosystem to enhance efficiency, productivity, and customer satisfaction.
Duties will include (but not limited to) -
- Create clear and comprehensive documentation, including business requirements documents, user stories, and functional specifications
- Maintain accurate records of requirements, changes, and decisions throughout the project lifecycle.
- Analyse business data to identify trends, patterns, and insights.
- Utilise data analysis tools and techniques to support data-driven decision-making processes.
- Ensure data quality and integrity by defining data governance standards and best practices.
- Stay updated with Salesforce updates and new features.
ABOUT YOU
The successful candidate will portray the following –
- Degree within Information System, Business Administration, or related field
- Salesforce certifications i.e. Certified BA, Certified Administrator, Certified Advanced Administrator
- 6+ years experience in a senior or lead type Business Analyst role
- Experience in data migration and integration processes
- Skills in designing tools i.e. Visio, Miro or Figma
- Excellent problem solving, communication and presentation skills
- Business Analysis certification i.e. CBAP
FOR YOU
We offer industry leading 'Custom Perks' including:
- Annual performance bonus
- An extra week of annual leave
- Collaborative Hybrid work environment – 3 days in the office
- Company funded social events
- Dress for your day policy
- Employee discounts
- Intersection – our Diversity Network
- Cultural Leave swap
- Ongoing investment in your growth including access to our digital learning platform – Degreed
- Reward and recognition programs
- Volunteer and community engagement opportunities
- Wellbeing leave
HOW TO APPLY
Please submit your resume and cover letter by clicking ‘Apply Now’.
At Custom Fleet we are committed to growing a team made up of diverse people, skills, and experiences. We encourage applications from all backgrounds, communities, and industries.
OUR DIVERSE CREW
Research shows that women and people of diverse backgrounds are less likely to apply for roles if they don't meet every qualification. If after reading this, you’re not sure you tick every single criteria box, but have the passion to get behind our Ways of Working, we think you should click that apply button anyway. We're passionate about building a diverse and inclusive team, and love hearing from people like you!
Our careers team and hiring leaders kindly request no unsolicited resumes or approaches from recruitment agencies. Custom Fleet is not responsible for any fees related to unsolicited resumes.
