Senior Application Technical Analyst / Product Manager

- Enterprise TechnologyJoin a high performing team with an opportunity to upskill in multiple technological areasFull-time continuing position at a university ranked in theBased at our vibrant campusAbout UQAs part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you’ll have the opportunity to contribute to activities that have a lasting impact on our community.Join a community where excellence is at the core of our culture, contributions are valued and a range of are available, such as:26 weeks paid parental leave or 14 weeks paid primary caregiver leave17% superannuation contributions17.5% annual leave loadingAccess to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnightHealth and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate familyOn campus childcare optionsCheap parking (from just $5.75 a day)Salary packaging optionsAbout This OpportunityThe Senior Application Technical Analyst/Product Manager is responsible for the support, planning and delivery of all aspects of the student SaaS products within Higher Education Technologies Enterprise Application portfolio, such as Global IT Factory: Curriculum Management (Jac), InPlace and other. This includes gathering and prioritising product and customer requirements, ensuring the product vision and function are understood and contained.The role works collaboratively with many teams including technology and administration, and support to ensure efficiencies are met. The candidate should also ensure that the product direction is aligned to UQ’s overall strategy and goals.Key responsibilities will include:Champion and enforce robust cybersecurity practices in alignment with UQ’s Cyber Security Policy and procedures.Undertake solution design, implementation, testing and documentation of solutions to deliver features that meet customer requirements while managing stakeholder expectations around system and resource constraints.Collaborate with key stakeholders to analyse business processes, identifying operational needs and proposing innovative solutions for automated and non-automated components, fostering process improvements.Take responsibility for the creation of test cases and test scripts using in-depth technical analysis of both functional and non-functional specifications. Conduct and facilitate testing activities in accordance with the approved Test Strategy.Lead project management for significant IT projects, engaging in negotiation and liaison with senior stakeholders to ensure adherence to organisational policies and strategies. Provide senior technical advice, support, and mentoring while maintaining an in-depth knowledge of business processes and systems.Provide senior technical advice, support and mentoring to other team members, acting as an escalation point for complex issues and facilitating the resolution in line with service delivery expectations. Maintain an in-depth knowledge of business processes and systems sufficient to provide expert advice on their application.This is a full-time, continuing position.At HEW level 8, the full-time equivalent base salary will be in the range $108,975 - $122,176 plus a generous super allowance of up to 17%. The total FTE package will be up to $127,500 - $142,946 annually. As this role is covered by an Enterprise Agreement, you will also receive regular remuneration increases – at least once a year.About YouPostgraduate qualifications in IT, business, or a related field, or demonstrate significant progress towards such qualifications, coupled with extensive relevant experience. An equivalent combination of experience and education/training will also be considered.Demonstrated experience in product management, Vendor management and engagement with other technical teams to manage technical issues to resolution.Significant experience in business analysis and requirements gathering, technical solution design, testing, correcting and documenting solutions within a large ERP system.Experience in solution design and risk management activities to ensure the robustness of proposed solutions, with the demonstrated ability to collaborate with stakeholders, including vendors and other technical teams, to manage these to resolution.Strong communication and interpersonal skills, including the demonstrated ability to effectively mentor and provide technical leadership to other team members and to communicate and negotiate effectively with a diverse range of stakeholders to achieve outcomes.Excellent written communication skills, including the demonstrated ability to write clear and precise user and technical specifications, with the ability to prioritise own workload, work independently and meet deadlines.Significant experience in consulting within an agile development environment, advising on, and coordinating IT projects across a range of stakeholders at varying levels of seniority, adhering to agreed contemporary project methodologies.Highly DesirableExperience working in the Higher Education sectorStrong technical knowledge and significant experience in designing, testing, configuring of one or multiple of the following systems:ERP systems (Oracle, PeopleSoft aka SiNet)Curriculum management systems (Global IT Factory: Curriculum Management aka Jac)Student placement (InPlace)In addition, the following mandatory requirements apply:Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.Background Checks: All final applicants for this position may be asked to consent to a criminal record and education check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.Questions?For more information about this opportunity, please contact Mr Steven Okolicsanyi, Manager, Enterprise Application Production Support, via . For application queries, or a copy of the full position description, please contact stating the job reference number (below) in the subject line.Want to Apply?All applicants must upload the following documents in order for your application to be considered:Cover letter addressing the ‘About You’ sectionResumeOther InformationAt UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on . We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in the broader community, whether that be , , , , or . Accessibility requirements and/or adjustments can be directed to .If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.Applications close 17 April 2024 at 11.00pm AEST (Job Reference Number - R-35598).