Senior Assessment Officer

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Senior Assessment Officer
People, Culture and Standards
Salary: Level 6, $110,309 - $121,569 per annum + Super (PSCA 2022)
Position number: 013558
Work type: Permanent - Full Time
Location: Perth CBD
Closing date: 2024-01-24 4:30 PM (YYYY-MM-DD)
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This is a permanent, full time vacancy
ABOUT THE ROLE
People, Culture and Standards (PCS) accepts complaints of suspected breaches of discipline, criminal activity and bullying and harassment matters related to employees and contractors of the Department.
The role of the Assessments team is to receive, triage and assess complaints before making a recommendation and referral to the relevant business area within PCS which includes the Professional Standards Division; the Management, Engagement and Intervention Division; and the Workforce and Culture Division.
The position is responsible for managing their own caseload of more complex assessments; acting as the day-to-day point of contact for internal and external stakeholders; liaising with internal stakeholders and other divisions in PCS about complaints that are under assessment; and performs a critical quality assurance function by ensuring the accuracy of data in the case management system used to record complaints and related IT systems.
The panel is looking for a committed team member with the ability to provide direction to others and contribute to the efficient management of the Department’s complaints process.
ABOUT JUSTICE
When you join the Department of Justice, you become part of a people-focused organisation, working hard to make our community a fairer and safer place to live. We offer many different employment opportunities in locations around Western Australia. You will have a chance to make a real difference to your local communities and to the lives of those you work with.
APPLICATION PROCESS
How to apply
Please ensure you review the attached JDF for further information about the requirements of the position. This information will assist you with the preparation of your application.
For more information about the recruitment and selection process and other benefits, please refer to the Applicant Information Pack.
We require you to submit: * A current comprehensive CV of up to four (4) pages including the contact details of two referees and;

• A statement no more than two (2) pages, addressing the following Role Specific Criteria.

Please provide examples to support your claims.

• Demonstrated experience in the assessment and management of allegations of misconduct within a highly regulated public sector environment.
• Demonstrated knowledge and experience of contemporary best practice in relation to the assessment of complaints in an administrative context against relevant legislation including disciplinary matters, bullying and harassment and substandard performance.
• An understanding of industrial relations principles in the public sector, applicable legislation and Government policy, standards and instructions in a large multi-disciplinary organisation.

All remaining Job Related Requirements will be assessed at a later stage in the recruitment process.
EQUITY AND DIVERSITY
The Department of Justice is committed in building a workplace culture that values diversity and inclusion. We actively promote the employment of Aboriginal Australians, people with disability, youth, and other diversity groups. People with disability will be provided with reasonable adjustments in our recruitment processes and in the workplace.
Eligibility
It is a requirement that the position holder is successful in obtaining a NEGATIVE VETTING LEVEL ONE security clearance as a condition of employment and maintaining the clearance for the duration of their appointment in the position. Only Australian citizens are eligible to hold the NEGATIVE VETTING LEVEL ONE security clearance.
Subsequent Vacancies
Applicants found suitable but not recommended for this vacancy, may be considered for subsequent similar vacancies in the Department of Justice for a period of twelve (12) months, in accordance with Part 5 (General Appointment) of the Commissioner's Instructions No. 2: Filling a Public Sector Vacancy and Commissioner’s Instructions No. 39: Interim Arrangements to Fill Public Sector Vacancies.
FOR FURTHER JOB-RELATED INFORMATION
If you would like further information regarding the position and/or vacancy please contact Chris Calverley, Assistant Director – Governance and Accountability on (08) 9264 1323 for a confidential discussion.
SUBMITTING YOUR APPLICATION
Applicants are requested to apply online. To submit your application, click the “Apply for Job” button at the bottom of this advertisement.
Please ensure you allow sufficient time to submit your application, as late applications will not be accepted.
If you are having difficulty submitting your online application, please telephone RAMS Helpdesk on 1300 733 056 for assistance.