Senior Assessment Officer

Advertised Vacancy Number: DOE903136 

Appointment Pool

Standards and Integrity is seeking to establish a pool of Senior Assessment Officers for appointments to permanent and fixed term, full-time and part-time vacancies which may arise during 2024 and up to the end of June 2025. Appointments can be made from the pool at any time for commencements within 2024, up to the end of June 2025.

Professional Benefits

Working for the Department of Education attracts a range of attractive professional and personal benefits including:

• 11 percent employer contributions to superannuation
• More than 20 days of other leave, including sick leave and carers’ leave

The Senior Assessment Officer is required to independently assess complaints and notifications made to the Standards and Integrity Directorate, including sensitive and complex matters, making considered recommendations for resolution with respect to Departmental Policies and Procedures.

We encourage all applicants with diverse professional experiences to apply.

The position mentors and provides guidance to Assessment Officers in order to resolve complaints and notifications in a timely manner.

As a Senior Assessment Officer, you will ideally display exceptional verbal and written communication skills with the ability to communicate outcomes to a broad range of stakeholders in relation to concerns of misconduct.

The position manages a demanding and varied caseload and actively collaborate with other areas of the Department to influence and support strategic directions of the Professional Standards and Conduct Division.

We are preparing our people for the future with the right skills and mindsets to continue delivering our vision. In your career with the Department of Education you won’t be stuck in narrowly defined jobs but have opportunities to work across a variety of areas. You won’t just get access to professional development to support your technical skills, you’ll be challenged to think and behave in new ways, to innovate and to challenge the status quo.

Cultural Diversity

The Department is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Your written application will be assessed against the following Selection Criteria:

1. Demonstrated substantial skills and experience in, and knowledge of, complaints and investigation policy, procedures and regulatory frameworks within a public sector environment.
2. Demonstrated high-level oral and written communication skills, including the ability to liaise effectively with individuals at all levels and within a team environment.
3. Demonstrated high-level conceptual and analytical skills with the ability to apply innovative solutions to complex problems.
4. Demonstrated highly developed organisational skills with the ability to prioritise tasks to meet conflicting deadlines.
5. Demonstrated highly developed interpersonal skills, including the commitment to provide a quality customer service.

For a full outline of the role responsibilities and selection criteria, please refer to the JDF.

It is recommended that you consider all information contained in the advertisement and any other related information before applying for the vacancy.

All inquiries are welcomed

Please contact Amanda Cann, Manager Complaints and Integrity Education by telephoning (08) 9264 43***or emailing ***********@education.wa.edu.au

Application Instructions

All applications are submitted online.  Select “Apply for Job”, at either the top or bottom of this screen and follow all instructions.  It is recommended you have relevant documents completed and ready to attach with your online application. Please allow enough time to complete this process as applications must be received prior to the closing date and time.

Your application should include:

• A two (2) page statement addressing the selection criteria listed above, in context of the role and business needs of the branch
• A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position
• The contact details for two (2) work related referees who can attest to the claims made in your written application, preferably one being your current line manager.

After you have submitted your application online, you will receive an email confirming lodgement. If you do not receive a confirmation email, please phone (08) 9264 4***.

If you are having difficulty submitting your online application, please phone (08) 9264 86***for assistance.

Eligibility and Training Requirements

Employees will be required to:

• provide evidence of eligibility to work in Australia for the term of the vacancy
• hold a current C class drivers licence
• travel intrastate as required
• complete a declaration prior to employment and annually thereafter disclosing any previous disciplinary findings, criminal charges or convictions, and ongoing conflicts of interest
• provide a statement from previous employer/s with regard to any disciplinary findings
• complete the Department’s induction program within three months of commencement
• complete the Department’s training in Accountable and Ethical Decision-Making within six months of appointment and every three years thereafter.
• complete the Department’s Aboriginal and Torres Strait Islander cultural awareness online course within 3 months of commencement
• complete any training specific to this role required by Departmental policy
• consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit prior to commencement of employment
• obtain or hold a current Working with Children Check if required

The Department applies a four (4) day breach period to this selection process.

Applications must be submitted before 4.30pm (WST) on Wednesday, 10 July 2024.

Lodgement is system generated. Any submissions at, or after, 4:30pm will not be accepted.   

APPLICATIONS MUST BE SUBMITTED ONLINE

PROFORMA, FAXED, HAND DELIVERED, POSTED, EMAILED AND LATE APPLICATIONS ARE NOT ACCEPTED

• published jdf
• generic
• Senior Assessment Officer
• standards and integrity
• ps l6
• aug 2022.pdf

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