Senior Business Analyst

If you are passionate about working with global brands, leveraging technology to drive business innovation, motivated by understanding and improving user experience and thrive in a collaborative and dynamic environment, we want to hear from you! 

InspireX is an industry-leading provider of specialised Software Development services within the global Audio Visual (AV) sector. With a deep heritage in the AV market through its own software products, InspireX has been delivering professional software development and consultancy services to AV manufacturers for more than a decade. Headquartered in Brisbane with an extensive team of industry professionals based in hubs throughout the globe.

ROLE SUMMARY

As a Senior Business Analyst with a strong capability in software, technology and user experience you will play a key role in working closely with InspireX clients in identifying core business objectives, defining complex requirements, and developing innovative solutions to drive strategic outcomes. 

Working closely with a Senior UX Manager in our Brisbane office, this role has a core focus on working with a key client of InspireX as part of a long-term initiative to drive discovery to understand holistic business challenges. Leading a strategic partnership you will be responsible for taking this organisation on a journey towards achieving an ambitious unification of software user experience across a global portfolio of products. 

JOB TYPE: CONTRACT - 6 months

LOCATION: Brisbane City, Australia (Hybrid)

ROLE AND RESPONSIBILITIES

• Engage with stakeholders across various departments to understand the diverse needs, expectations, and constraints related to the hardware products and their software user experience.
• Gathering comprehensive requirements will be key to creating a unified user experience that addresses the unique aspects of each hardware product.
• Identify and plan for the integration of the unified user experience across existing hardware products, considering technical, logistical, and operational aspects.
• Familiarity with UX principles and the ability to advocate for user-centric design decisions.
• Understanding of the manufacturing industry, especially related to hardware & technology products, to contextualize requirements and challenges.
• Understanding the power of user experience in software projects and the importance of effective software delivery as an enabler for hardware products.
• Ability to create process flows and models to visualize and analyze existing and proposed user experiences.
• Take the lead on the project, ensuring it stays on schedule, within budget, and aligns with business goals, including identification of potential risks and developing strategies to mitigate them.
• Bridging the gap between technical teams and non-technical stakeholders by communicating complex information in a way that everyone can understand.
• Familiarity with the technical aspects of hardware product development and the ability to communicate effectively with development teams.
• Conduct a thorough analysis of business processes, systems, and data to identify areas for enhancement and optimization.
• Work closely with cross-functional teams including developers, designers, and project managers to translate business requirements into technical specifications.
• Facilitate workshops and meetings to gather requirements, obtain feedback,  explore solutions, and drive decision-making processes.
• Guide teams and stakeholders through change, especially in introducing a unified user experience across diverse products.
• Oversee the integration of user experiences, considering technical implications.
• Provide ongoing support and guidance throughout the project lifecycle, ensuring alignment with business objectives and stakeholder expectations.

• Tertiary qualifications in Business, Computer Science, Information Systems, or related fields.
• More than 5 years of experience as a Senior Business Analyst preferably in an Audio Visual or Hardware technology environment with a focus on software development projects.
• Strong experience in business process analysis, system analysis, and data analysis.
• Proficient in using business analysis tools, customer journey mapping, delivery methodologies, and techniques.
• Solid understanding of agile software development methodologies, and tools such as Jira, Confluence, or similar.
• Strong analytical skills to assess complex situations, identify root causes, and propose effective solutions.
• Strong problem-solving and critical-thinking abilities supported by a proactive and solution-centric approach.
• Outstanding written and verbal communication skills, with the capacity to articulate technical concepts to non-technical stakeholders effectively.
• Strong organizational skills and the ability to manage multiple priorities and deadlines.

• Build something special with us - we’re a business that shares our values and passion for building great software teams. We care about making a positive impact on our talent and our customers. 
• All the modern tech bells and whistles such as working from home and flexible hours. Our size gives us the ability to provide infrastructure and processes where required, but we haven’t lost the agility that enables us to make quick decisions and respond quickly to our client’s needs. 
• Training. Keeping up with the pace of change is the only way to stay competitive, we want our team to be informed and capable of dealing with whatever the external environment throws at them. That means investing in informal and formal training and education to keep you at the top of your game.

https://inspirex.traffit.com/public/an/WmlNPQ==
 

Join an international team with a People First & #GotYourBack mentality. Our special collective supports each other, and shines with technical brilliance.

We are a diverse and creative collective that understands the power and potential at the intersection of technology and humanity. One of the tenets of our Core Virtues is Our diversity is our power and we are inspired by all voices. We prioritize inclusion and diversity as it makes us more powerful, innovative, and successful.

We champion:

• equality in the workplace
• respectful engagement
• safe interactions, and
• an environment that embodies fairness and celebrates diversity

We promote equal opportunity, without regard to race, gender, age, sexuality, family status, disability, national origin, or other accidental quality.

Integrity & trust are critical and as a company we commit to:

• Screening of all new employees
• Security and compliance being core foundations of every contract and engagement
• Our collective team being educated on best practices with optimally timed refresher training
• Managing assets comprehensively to protect all stakeholders
• Confidentiality and non-disclosure agreements