About The Role
As a Technical Business Analyst within the Information and Communications Technology (ICT) team, you will play a pivotal role in driving innovation and maintaining/enhancing the VET systems. This dynamic position involves leading workshops, documenting business processes, and collaborating with technical teams to ensure the successful implementation of solutions.
Key Responsibilities
- Collaborate with business stakeholders to understand and document their requirements, processes, and objectives.
- Analyse and document business processes, workflows, and systems to identify opportunities for improvement and automation.
- Translate business requirements into clear and comprehensive technical specifications, including data models, system workflows, and user interface designs.
- Work closely with developers, architects, and technical teams to ensure solutions meet business requirements and adhere to architectural standards.
- Facilitate communication and collaboration between business and technical teams throughout the project lifecycle.
- Conduct impact assessments and feasibility studies to evaluate proposed solutions and recommend the most suitable approach.
- Perform data analysis and validation to ensure accuracy, completeness, and integrity of information.
- Assist in the development of test plans, test cases, test scripts, and participate in system testing and user acceptance testing (UAT) activities.
- Provide support and guidance to business users during system implementation, training, and post-implementation support phases.
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
- Proven experience (5 years) working as a Business Analyst, preferably in a technical environment.
- Strong analytical skills, understanding of software development methodologies, and proficiency in creating clear documentation.
- Excellent communication and interpersonal skills, with experience in supporting the delivery of technology Cloud and SaaS projects.
- Familiarity with business intelligence (BI) tools, reporting tools, and data visualization techniques is a plus.
- Relevant certifications such as CBAP or PMI-PBA are preferred.
- Australian citizenship, permanent residency, or a visa permitting work in Australia is required.