AddressAbout Park Hyatt Sydney
Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.
We are looking for professional and friendly Senior Butler in our team.
Responsibilities include, but are not limited to:
- Ensures the delivery of the Park Hyatt promise and provides a professional and courteous service to hotel guests at all times.
- To be knowledgeable of all Park Hyatt Sydney facilities, including the event spaces, spa, restaurant, bar and in-room dining menus in order to confidently recommend to guests.
- To make contact with hotel guests during their stay and offer to organise a wide range of services and arrangements by professionally and efficiently handling their requests.
- To be the main point of contact for VIP guests throughout their stay for all requests.
- To inspect rooms prior to arrival and ensure guest preferences and setups are honoured, and the room is immaculately presented.
- To prepare and manage daily VIP amenities and for special request guest rooms.
- To offer a personalised and pre-emptive service, that is tailored to suit the individual preferences of each guest.
- Required to be proficient in the working and knowledge and demonstrate the duties and tasks of the housekeeping, concierge and in-room dining roles and to be adaptable to for fill the specifications of these positions when required or delegated by management.
