Address
Form of workWe are a purpose-driven bank, owned by our customers
Bank First is a customer-owned bank that exists to serve the people who serve the education and health community. Our members put others first, so we put them first.
We have a clear strategic mandate to transform and grow the bank to do more for our members and make life better for them – at every part of their lifecycle. At Bank First we are empowered to make BOLD moves to reimagine the way we serve our members.
So, what’s the role?
This role is responsible for executing business change activities aligned to our strategic priorities. Collaborating with business stakeholders, you will identify and analyse impacts resulting from the delivery of new systems, technology, business processes, operating models and preparing them for change by implementing activities that support change readiness and successful adoption.
Key responsibilities will also include:
Analysing and evaluating the business impact of planned transformational change initiatives.
Working with delivery teams (including BAs, vendors) and stakeholders to translate requirements and solutions into business change outcomes.
Designing and executing communication and engagement activities based on impact assessments and agreed change strategies and plans.
Using Office 365, SharePoint and Designer Tools to create compelling content and communications.
Championing and driving the delivery of change, supporting teams and stakeholders to integrate and embed the changes within their business areas.
Supporting the translation of business and technical change into meaningful training proposals and plans.
Supporting the delivery of training programs with a variety of business and operations stakeholders to uplift capability and embed the change.
Identifying, evaluating, and escalating potential risks, points of resistance, engagement or adoption issues and propose solutions to address these.
Actively contributing to the continual improvement of change frameworks, methods and tools.
This role offers flexible working & the head office is based in Hawthorn East, Melbourne.
The desired, Degree qualified candidate will need the following:
2+ years change management experience (ideally with Change Management credentials) and an understanding of change management frameworks and disciplines
Previous experience working within Transformation programs
Proficiency with Office 365 including SharePoint, PowerPoint, Word and eLearning Designer tools such as Adobe Creative suite or Canva
Why join us
A for-purpose bank committed to helping its members and their community.
Impactful work to be part of a major Transformation in a Bank with the aim of creating unique experience for our members and employees
Work with values-driven leaders, who actively develop talent and support you to grow your career.
Work-life balance and flexibility, so you can work in a way that best suits you and your commitments outside of work.
Hybrid working from our offices to connect and collaborate, as well as focused time at home.
Competitive remuneration with extensive leave options and gym membership subsidy.
To apply
If you are looking for purpose and an organisation that lives their values every day, we encourage you to apply – even if you don’t meet all the criteria.
We encourage applications from people of all ages, cultures, abilities, sexual orientation and gender identities. We strive to provide a recruitment experience that’s fair, inclusive and accessible.
NO Agencies required for this role and we encourage candidates to apply directly as Agency submissions will not be accepted.
