Address
SalaryThe Star is in an exciting time of transformation, we are seeking an experienced Senior Change Manager to support our business through process, system, and behavioural changes across a large, multi-year complex program of work. This role will be based in Gold Coast or Brisbane.
This role will be a key contributor in acting as the bridge between the Remediation Program and the property operations teams to ensure successful implementation of the program's objectives. As a Line 1 representative within the Gold Coast property, you will provide leadership to the TO team to ensure that the best interests of the property operations are considered when delivering the program's project and change deliverables.
About your new role
This vital role will provide thought leadership, coaching & mentoring to build change capability within the organisation, specifically this will involve:
- Successfully manage relationships with property GM's and Leaders to plan and support the program's implementation and prepare the departments for the change
- Facilitate strategic problem solving and predict operational risks and issues that will inform the change management approach
- Drive a reverse feedback loop, to inform design solutions that address barriers and enable successful implementation and communications activities
- Define the benefits of the change for operations as well as the future operating state for the property
- Work closely with the COO to keep them across the Program implementation and change management plans
- Assess the effectiveness of the communication channels across property and present opportunities for improvement.
- Monitor business stability and ongoing capacity to manage the level of change.
- Initiate reviews to ensure that capabilities are being embedded and established.
- Discounts across award winning restaurants and accommodation
- Diversity & Inclusion areas of focus include Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
- Both parental and secondary carers leave available to all employees
- Lifestyle discounts including gym memberships and laundry services
- FREE buffet meal with a new menu every day
- Discounted Parking available in the city
- Career development, training, and courses via The Star Academy
- The Star is an Employer of Choice for Gender Diversity awarded by WGEA
- A proven track record of successful experience in a property leadership role is essential.
- Previous experience from within the Gaming / Casino or other highly regulated sector is highly advantageous.
- A Sound working knowledge of the casino regulatory environment.
- Experience working as a Senior Change Manager within a project environment is desirable
- Demonstrated experience in successfully managing relationships with internal stakeholders of various levels.
The Star Entertainment Group's vision is to be Australia's leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group's properties across Sydney, Brisbane and the Gold Coast are world class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes, accommodation, and entertainment options.
Our culture
At The Star, we're passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from people of all cultures, ages, religions, genders, LGBTIQ+ people, Aboriginal and Torres Strait Islander Peoples and people with disabilities.
The Star is recognised as an Employee of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA) and has been awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.
It's your move
Make your next move by clicking the link below.
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position
Advertised: 02 Jan 2024 E. Australia Standard Time
Applications close: 19 Jan 2024 E. Australia Standard Time
