Senior Claims Officer - Property Liability

We're looking for a Property Liability Specialist with experience in dealing with public and product liability claims to join our Property Liability claims team.
You will be responsible for managing a portfolio of complex property claims and mentoring junior members within public liability to deliver a best in market claims experience to our customers and to achieve the most cost-effective and timely outcomes in accordance with policies and procedures.
What you'll do as a Senior Claims Officer:

• Manage a portfolio of approximately 40 to 50 complex Property Liability claims from validation to finalisation in a timely and cost-efficient manner in accordance with the Service Standard requirements
• Determine appropriate contract coverage, including indemnity, legal liability and quantum issues
• Appoint, instruct and liaise with service providers including solicitors, brokers, investigators, loss adjusters etc
• Maintain realistic and adequate reserves/estimates on all claims to reflect ongoing claims cost, and closely monitor significant estimate fluctuations
• Implement appropriate claims handling processes in accordance with the liability policies and procedures and service Standards
• Utilise and collaborate with technical areas (e.g. assessors, specialist support, legal strategy, insurance investigations) to discuss and action claim direction; and
• Mentor and coach junior members of the team

What you'll bring:

• Tertiary qualifications in either Business, Legal or Finance areas is mandatory
• Experience managing a portfolio of public and product liability claims with a minimum of 5 years' experience is mandatory
• Strong knowledge of applicable legislation, regulations, and guidelines applicable to the department

What we can offer you:

• Discounts and offers on a range of retail favourite stores as well as banking and insurance products
• A range of flexible working and leave options, including 16 weeks paid parental leave and unlimited paid emergency response leave.
• Invest in your brighter future with ongoing study support and career development programs.
• Give back to our communities with payroll giving, donation matching and paid volunteer leave.
• Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.

About Suncorp:
We're proud to be a part of the Suncorp Group family alongside some of Australia's most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most - while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you're guiding people through life's biggest moments or providing them with support in times they need it most, you'll be driven forward by our shared customer-obsession and supported at every step of the journey.
If this opportunity sounds like the challenge you have been looking for please apply online today.
Advertised: 11 Jan 2024 AUS Eastern Daylight Time
Applications close: 01 Feb 2024 AUS Eastern Daylight Time
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• Multiple locations
• 1 Feb 2024

You will be responsible for managing a portfolio of complex property claims and mentoring junior members within public liability to deliver a best in market claims experience to our customers and to achieve the most cost-effective and timely outcomes in accordance with policies and procedures.

• Multiple locations
• 1 Feb 2024

You will be responsible for managing a portfolio of complex property claims and mentoring junior members within public liability to deliver a best in market claims experience to our customers and to achieve the most cost-effective and timely outcomes in accordance with policies and procedures.
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