AddressWe’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and Felix.
About Felix:
We're not just about mobile plans; we're about making waves in the digital realm while leaving a greener footprint. Certified carbon neutral and powered by 100% renewable electricity, we've already planted over a million trees through One Tree Planted, and we're just getting started!
This Opportunity
As the Senior Commercial Growth Manager, you will be responsible for performance tracking & forecasting, identifying gaps and areas of opportunity, developing strategies to drive growth, and working collaboratively with the Felix team to execute the growth strategy.
Responsibilities
Commercial Performance Reporting & Forecasting
- Deliver reporting on the performance in weekly, monthly & quarterly reviews – including commentary & insights on drivers of performance vs. budget, gap analysis and recommendations.
- Communicate a clear narrative regarding budget vs. performance to both the felix team and TPG stakeholders.
- Identification of insights & opportunities, risks, threats & recommendations, including ad-hoc investigation of competitor activities, market dynamics and emerging trends.
- Facilitate and manage the annual budget process to ensure ambitious but realistic targets are set that are supported by the right level or investment and resources.
- Conduct thorough analysis of market dynamics, competitor activities, and internal performance metrics to optimize forecast accuracy.
Pricing & Customer Growth Strategy
- Drive the pricing and new customer growth strategy, including developing actionable plans to overcome challenges, bridge gap to budget and leverage opportunities to drive sustainable customer growth.
- Own pricing and promotions strategy across digital and mass retail channels to drive acquisition, including working closely with and leveraging the expertise of the TPG Commercial Prepaid Pricing team.
- Identify and explore other growth initiatives, new business opportunities and acquisition-style partnerships.
Collaborate to deliver the Customer Growth Strategy
- Collaborate closely with cross-functional teams, including the felix marketing, product & development team and the broader TPG prepaid team, to ensure seamless execution of pricing and customer growth strategies.
- Foster collaborative relationships, effective communication channels and alignment of efforts to maximize the impact on customer growth and achieving customer targets.
Knowledge and experience
- 8+ years in a commercial focussed role with strong experience in pricing analysis, business case development, financial modelling and evaluation.
- P&L / budget management experience
- Strong analytical ability and investigative skills, be data driven.
- Effective written and communications skills and the ability to communicate complex issues in a clear and concise manner.
- Ability to negotiate and influence stakeholders to enable the required outcomes to be achieved.
- Ability to independently run multiple projects.
- Isn't afraid to take risks and embraces the unexpected.
- Always looking for ways to improve and has the courage and resilience to challenge the status quo.
- Brings a dash of organisation and an eagle eye for detail.
- Telco experience preferred.
- Cares about the planet – because we do too!
Benefits and perks
- Flexible hybrid way of working (from home and office)
- ‘Stay Connected Mobile’ – Access to a free mobile plan
- ‘Stay Connected NBN’ – Access to a free NBN 100 plan
- ‘Your Leave’ - an additional 4 days of leave to be used whenever you like - every year
- Access to TPG Learning Hub platform and internal development opportunities
- Access to Corporate Partner Discounts
Bolder and better together!
Don’t meet every single requirement? We're ok with that. Studies have shown that women and those of underrepresented groups are less likely to apply for roles unless they meet every single criteria. At TPG Telecom we recognise that what may make you different, makes the difference!
We’re all about enabling every individual to be their authentic selves and creating a place where everybody belongs. If you are excited about this role, but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to APPLY NOW regardless. You may just be the right candidate for this or perhaps another similar role with us.
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes.
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