AddressAct for fairness and integrity!
Vacancy: Senior Communications Officer, Communications and Media Unit, Clerk Grade 9/10 – Enabling Services
Location: Sydney CBD with hybrid and flexible working options.Employment: Ongoing Salary Range: Up to $149,816. Package includes salary ($120,859 - $133,183), employer's contribution to superannuation and annual leave loading
About the NSW OmbudsmanGovernment agencies touch and impact the lives of the people of NSW every day, and we are there to make sure those interactions are fair. Government is complex and people need to have confidence that someone is holding government agencies to account if their actions are unreasonable, wrong or unlawful.
We are that someone. We are the organisation that shines a light on serious wrong conduct in the delivery of government services. Our ultimate goal is that everyone receives the right services and fair treatment from the agencies we oversight.
Our scope is broad. We cover services for vulnerable families, including the delivery of community services funded by government; local councils; correctional and youth justice centres; education; environment protection and public transport – to name a few!
We work to help resolve problems at an individual level, as well as looking at the bigger picture to promote system improvements in public administration and in the delivery of community services. We are confident in the knowledge that our work will give voice to the individual and bring fairness and balance to how the government delivers to the public it serves.
We are committed to providing a range of career development opportunities. We aim to guide and help our people with the skills they need to lead our organisation and give the most impact to what they do.
The Role
Lead the delivery of internal and external communication strategies, content and activities across a range of channels, including web, intranet, social media, news platforms and video to support the objectives in the NSW Ombudsman’s Strategic Plan.
About you
You are a seasoned communications generalist and specialist with excellent written and verbal communication skills, and key capabilities in content creation (written and visual), communications planning and strategy, and project management – with the drive, passion and ability to lead, influence and effect change across internal and external audiences. Your skills and knowledge of digital platforms will include the ability and experience to oversee the maintenance, and operation of our web content management systems, social media platforms and other e-marketing and campaign software as required. You will have excellent interpersonal skills and experience with stakeholders at all levels, including executive staff and leaders. Your commitment to, or interest in the public sector and serving the people of NSW will be evident from your work and lived experience, along with a desire and ability to work as part of a team and autonomously as required.
What can we offer?
- Competitive salary and future growth opportunities within NSW Ombudsman
- Flexibility and the capacity to work in a hybrid way
- Work life balance with a 35-hour work week
- Opportunity to utilise and hone management and mentorship skills
- Close to public transport - office is adjacent to Town Hall Train Station
- Great team environment and culture
Notes:
- Online applications must consist of:
- Covering letter (max 2 pages) highlighting your claims for the role against the capabilities listed in the role description. .
- CV outlining your skills, knowledge, education and training, and experience, as relevant to the role.
- The assessment process will be conducted by a standard assessment panel..
- A recruitment pool may be created through this recruitment process. A recruitment pool is a pool of applicants who have been assessed and identified as suitable for this role or similar roles, and who may be considered for a range of similar roles, including temporary, term or ongoing roles over the next 18 months.
- Short listed candidates will be subject to security and other vetting processes.
- Late applications will not be accepted.
- All temporary roles may have the opportunity for ongoing employment.
Employment at the NSW Ombudsman is subject to the satisfactory completion of security and related vetting including, in part, a criminal records check; signed understanding and acceptance of a range of policies; two statutory declarations relating to conflicts of interest, arrests, charges, convictions and a health declaration.
The NSW Ombudsman promotes a diverse workforce that is representative of the communities we serve. We particularly encourage applications from Aboriginal people, people from culturally and linguistically diverse communities, LGBTIQ+ people and people of all genders, and people with disability. We support flexibility and all roles advertised on a full-time basis may be considered for part-time employment.
Additional Information is available at the following links.
We provide adjustments including alternative formats to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternative formats) or have an enquiry about the support provided, please contact Sheena on 02 9055 8*** or ***********@ombo.nsw.gov.au.
