AddressCould you be super helpful?
As one of Australia's largest profit-for-members superannuation funds, we always remember whose money it is and whose future we're looking after. Our 1.1m+ members. These are the people who inspire what we do and how we do it, every day.
And we walk our talk, inside as well as out. That care and inclusion, and a focus on better futures, also extends to the people who work at Aware Super. We are proud of our well-resourced and successful development and wellbeing programs, available to all our staff.
But don't take our word for it, the 2023 AFR BOSS Best Places to Work, 2023 Money Magazine's Best and Canstar's Best Value Super Fund in Australia awards back these claims. And while it's nice to be recognised, we don't do it for the accolades. We work to help everyone get more from their super, so they can get more for their future.
Sound good? Learn more about us and what we do at https://awaresuper.com.au
Your New Role
As the Senior Education Delivery Lead you will be responsible for the Public Education Program which includes delivering and contributing to evolving a contemporary and innovative education program for members. The role will partner across the Member Engagement and Advice Value Stream to uplift and deliver an education experience that aspires to be best in class in the superannuation and financial services industry.
This role is critical in empowering our members to make better financial decisions and achieve better outcomes to make them feel confident and in control of their retirement. In addition, you will:
- Be responsible for the Public Education Program including strategy, planning, coordination and delivery to ensure we continue to provide a helpful member experience with the right content, delivery channel and follow-on help offer available;
- Manage the budget / P&L for the Public Education Program ensuring no cost overruns;
- In collaboration with the Education Content Creation Lead, design and deliver a range of virtual and in person education presentations to members and non-members to build their knowledge and confidence;
- Support members by providing education on superannuation, financial literacy and wellbeing to empower and enable them to be confident when planning for and in retirement; and
- Contribute to the continuous improvement of learning processes, standards, content and best practices by sharing knowledge and insights for Education program design that increases member knowledge and confidence.
How do you exceed our expectations?
You will have extensive experience in a Member Education or engagement role within the superannuation or finance sector and have experience in delivering or coaching online or blended learning programs. You will be a people leader that cultivates innovation, creating new and better ways for the organisation to be successful. In addition, you will have:
- RG146 accreditation, ASFA Superannuation Diploma and/or relevant business-related tertiary qualifications;
- A strong understanding of adult learning principles, instructional design models and online pedagogy;
- Excellent presentation, communication and/or facilitation experience to present confidently to member groups in virtual and in person settings;
- Experience in driving program utilisation to contribute to member and fund outcomes; and
- Proven ability to build and maintain partnerships, collaborative relationships and teamwork skills.
- Strong self-reliance and personal organisation skills with a passion for learning and a commitment to professional development.
Employee Experience
We understand that not everyone works in the same ways. We offer flexibility so that you can perform your role at your best.
We love working at Aware Super because our hard work is rewarded by:
- A culture of career growth and development, backed by a commitment to internal career mobility
- Abundant well-being offerings like a health & fitness reimbursement, work from home technology reimbursement, salary continuance insurance and organisation-wide meeting free zones
- Career defining opportunities such as: high-impact projects to scale our business and industry leading products and services development
The Aware Super difference
At Aware Super, we believe that diversity of thought, background and experience creates better outcomes for our members and communities and a stronger sense of belonging for our people. We value a diverse workplace and strongly encourage women, Aboriginal & Torres Strait Islander people, people with cultural and linguistic diversity, LGBTQIA+ individuals, people with disabilities, and mature-age individuals to apply. We are proud to be consistently recognised as an Employer of Choice for Gender Equality and our CEO, Deanne Stewart, is a Pay Equity Ambassador.
Applicants must have the right to work in Australia and will be subject to police and bankruptcy checks.
