Senior Front Office Coordinator

Full-Time Senior Front Office Coordinator

Role Overview:

As the welcoming face of our practice, you'll embody our professional image, ensuring exceptional service and fostering a friendly atmosphere. Success in this role hinges on your outstanding interpersonal skills and welcoming demeanor.

As the senior coordinator, you'll lead by example, guiding colleagues to deliver top-notch service consistently.

Key Responsibilities:

1. Deliver Exceptional Care: Ensure every patient enjoys a five-star experience from arrival to departure.
2. Appointment Coordination: Efficiently manage appointments to streamline operations and minimize patient wait times.
3. Payment Administration: Process payments and payment plans with clarity and efficiency, ensuring patient understanding.
4. Comprehensive Support: Provide outstanding support to patients, clinicians, and staff, fostering trust and collaboration.
5. Effective Communication: Utilise excellent verbal and written communication to discuss patient care and practice improvements.
6. Prioritization and Task Management: Demonstrate efficient task prioritization to maintain high standards.
7. Experience-Led Guidance: Leverage past experiences to steer the team toward exemplary service.

Qualifications:

• Proven track record in a similar role, demonstrating proficiency in outlined responsibilities.
• Exceptional interpersonal skills and a warm demeanor.
• Strong organizational abilities with attention to detail.
• Ability to thrive in a fast-paced environment.
• Commitment to continuous learning and professional growth.

Application Process:

If you believe you're the right fit for this role, please submit your resume and cover letter to ***************@gmail.com.