AddressAbout the role
In this role, you will report to the Head of Member Platforms and be an integral part of a cohesive leadership team who oversee the design, development, delivery and support activities of our member-centric Core Banking Platforms. Your success will be in your ability to deliver and support a suite of Core Banking platforms that are usable, stable, secure, compliant and aligned to business objectives and our member’s satisfaction.
Key responsibilities include:
- Providing expert technical leadership and guidance to ensure successful execution of projects and initiatives
- Working closely with cross-functional teams, including product owners, delivery leads and analysts
- Driving the adoption of agile development methodologies, such as Scrum or Kanban
- Providing mentorship and encouraging knowledge sharing within the team.
- Identifying performance bottlenecks and areas for improvement within member platforms
- Effectively communicating technical concepts, project updates, and platform enhancements to stakeholders
- Proactively managing external parties in supporting of the platforms and applications
- Maintaining risk management processes to continuously exceed compliance requirements.
About you
To be considered, your work history demonstrates solid and effective leadership capabilities where you have successfully guided a high-performing technical team through a significant period of change. You are passionate about fostering an environment of engagement, performance excellence and collaboration both within your team and across wide groups of internal and external stakeholders.
Your work history will also demonstrate:
- Strong work history in banking, financial services or consulting.
- Expert-level knowledge of Core Banking in retail banking.
- Working knowledge of the credit assessment process, loan processing and payments / cards.
- Experience in agile delivery methodologies.
- Experience leading a team dispersed geographically including vendors and change delivery.
- Excellent communication, negotiation, and interpersonal skills to effectively collaborate with stakeholders at all levels, both technical and non-technical.
- Proven analytical and problem analysis and solutioning experience.
Although not essential, any experience in data migrations to Core Banking platforms and/or used Fiserv Signature Platform will be considered favourably.
Who are we?
It's an exciting time to join our organisation! On 1 March 2023, two of Australia's most successful member-owned banking organisations merged, to form Heritage and People's Choice - Australia's leading mutual banking organisation and a genuine, member-owned alternative to the major banks.
We exist to create a better future for our members and the communities in which they live.
We are 100% member owned, with approximately 720,000 members and 1,900 employees. We have dual head offices in Adelaide and Toowoomba, and 95 branches across South Australia, Victoria, New South Wales, Queensland and the Northern Territory, trading under two brands, Heritage Bank and People's Choice.
When you come to work at Heritage and People's Choice, you'll be joining a team of inclusive, friendly, and motivated employees who value making a difference every day for our members, community, and the planet. We are committed to creating an outstanding working environment where you feel supported, can continue to develop and are proud advocates of our members and our business.
Benefits of working for us
We believe the little extras can make a big difference in supporting your success. That's why we offer great incentives and benefits including:
Extensive range of financial and lifestyle benefits, including (but not limited to):
- paid parental leave and special leave provisions
- flexibility and hybrid working arrangements
- employee banking benefits and discounted insurances
- Work from anywhere philosophy with the flexibility to work from home or in the office
- Career development opportunities, and ongoing training, coaching and support
- A dedicated Employee Assistance Program for you and your family to access in times of need
- Paid volunteering days and access to a diverse range of community and charitable initiatives
If you like what you've read and we sound like a good fit, we'd love to hear from you - click on the apply button now.
If this sounds like you, then this is the next step in your career. Click 'Apply' now and submit your application.
We are committed to diversity and inclusion and support candidate requests for adjustments to accommodate disability, illness or injury, to enable everyone to equitably participate in our selection process.
