Senior Manager, Event & Experience

Lendi Group is the new group born out of the merger of Aussie Home Loans and Lendi. As a Group we operate a multi-brand strategy across Aussie Home Loans and Lendi, pulling together a truly personalised home loans experience for the Australian audience that balances both human support and smart technology.  

We’re revolutionising the industry with best-in-class technology and a suite of tools that takes the hard work out of home loans – for our Customers and Brokers alike.

At Lendi Group we value work life balance. Our flex-first policy enables our team members to choose how they do their best work; home, office, or flex!

Diversity, Equality, and Inclusion are fundamental to the success of Lendi Group. We’re passionate about fostering an environment where our team members feel valued and supported and we celebrate everyone’s unique identity.

To learn more about life at Lendi Group check out our blog: https://www.lendi.com.au/inspire/category/life-at-lendi/

What’s the role?

The Events and Experience Manager will be instrumental in designing and delivering high-impact events across the company, catering to brokers, team members, and lending partners. This role requires a creative and strategic thinker who can manage event planning from conception to execution, ensuring each event aligns with Lendi Group's objectives and fosters workplace connection and development. Additionally, this role includes responsibilities for guest services management, playing a key role in enhancing our workplace environment and culture. 

• Event Planning and Execution: Lead the end-to-end planning, coordination, and delivery of company and state-wide events. Ensure each event is engaging, aligns with company objectives, and enhances team and broker relationships. 
• Guest Services Management: Oversee guest services and office facilities activities and ensure a welcoming and efficient experience for all visitors and employees across states. 
• Collaboration and Stakeholder Engagement: Work closely with internal teams and stakeholders to understand event objectives, audience needs, and preferences, ensuring high levels of engagement and satisfaction. 
• Budget Management: Monitor and manage budgets for events and guest services, ensuring cost-effective execution without compromising quality. 
• Strategic Planning: Assist the Senior Manager in developing long-term event strategies that support Lendi Group's mission, values, and brand. 
• Team Support: Support the Senior Manager of Events and Experience in leading and developing the events team, fostering a culture of innovation, collaboration, and excellence. 

• Minimum of 5 years of experience in event management, with a proven track record of planning and executing successful corporate events. 
• Strong organisational skills with the ability to manage multiple projects simultaneously. 
• Excellent communication and interpersonal skills, capable of working effectively with internal and external stakeholders. 
• Experience managing budgets and financial planning for events. 
• Leadership experience and ability to work collaboratively in a team-oriented environment. 
• Knowledge of the mortgage brokerage or financial services industry is a plus. 

Lendi Group teams exist across Australia and the Philippines. We’re committed to creating a new era of seamless connection in property finance by changing the way Australians experience property lending, for good. 

We support our people in a variety of ways, but a few of the benefits that that out people rave about include: 

• We’re Flex First - we’ve fully embraced flexible working from home and metropolitan city offices for those who do want to work from the office
• We offer generous Paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers 
• An additional week’s Loyalty Leave each year after reaching 3 years’ service
• A 24/7 Employee Assistance Program service providing counselling and support
• We’re committed to building a diverse and inclusive community for everyone at Lendi Group. We’ve joined the Project F initiative aimed at removing the systemic barriers to achieving gender-balanced teams, and Circle In to provide an inclusive workplace for our team members who are caregivers 
• Regular social activities & events, both in-person & online
• A vibrant, relaxed, yet professional culture
• We run wellness initiatives with a strong focus on psychological safety.

We are a people-first company that invests in initiatives to promote a healthy work environment, such as offering an Employee Assistance Program and social groups such as our industry-leading Women in Technology group.

Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group to attract, engage and evolve the right talent and build best-in-class products.

Lendi Group is a 2024 Circle Back Initiative Employer; we value a positive candidate experience and commit to respond to every applicant. Once we have received your application, we will reach out to you via email.

Feeling like you don’t meet all the skills listed? That’s ok; we are always on the lookout for different skills, experience, and qualities and so we’d still like to hear from you.