Job description
Challenge yourself to champion data-driven, customer-centric input into decision-makingWorking within the Research and Insights team to synthesise customer research into valuable insights for actionFixed-term contract until February 2025, based at our Mascot CampusWe’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today. Our corporate functions include Corporate Affairs, Public Company, Legal, Finance, Treasury, Industrial Relations, IT, Sustainability, People and Customer, supporting the CEO in making Qantas a market leading, global organisation.As the Senior Manager, Research and Insights, you will be working within the Group Research and Insights team to work predominantly on the VoC/Customer Experience tracker, as well as support on other programs such as Brand Health, Research Panel and ad-hoc strategic projects. You will leverage your deep expertise of Qualitative and Quantitative disciplines to support the business…
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