Senior Manager Roster Hub

Employment Type: Permanent Full Time, 38 hours per week
Position Classification: Health Mgr Lvl 4
Remuneration: $137,173 per annum - $163,431 per annum + super and annual leave loading
Location: State Operations Centre in Sydney Olympic Park in 2024
Closing Date: 4 February 2024
ABOUT US
NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.
ABOUT THE ROLE
The Senior Manager Roster Hub provides leadership to the deployment and rostering functions across NSW Ambulance ensuring that rostering processes and protocols are current and consistently applied in developing, publishing and maintaining rosters that support state-wide operations. The Senior Manager Roster Hub also ensures that rostering and deployment systems meet operational requirements and comply with regulations, policy and procedures and that reporting on rostering and deployment activities is accurate and relevant.
The Senior Manager Roster Hub will lead the change management activities to support a single, state-wide rostering and deployment model that has responsibilities across the roster to payroll journey.
Please refer to the and for further information.
OPPORTUNITIES AVAILABLE (for eligible employees)
Besides your salary, you’ll also have access to:

• A range of leave to support you with your needs out of work including generous paid parental leave, carers leave and more
• Allocated Days Off (ADO) once a month take a paid day off (eligible full-time employees)
• Additional Public Holiday
• Opportunities for extra tax savings through salary packaging
• Novated leasing, lease a car and pay for all running costs out of your pre-taxed salary (eligible fulltime employees)
• Extensive staff support programs available to all staff and families – free confidential and professional assistance for staff and their familie
• Fitness passport, and medic-fit gyms at most locations – discounted gym membership that both you and your family can enjoy (eligible employees)
• Health coaching service available to all staff providing individualised support
• Discounted private health insurance
• Career development and growth opportunities

ABOUT YOU
We are looking for proactive and innovative candidates with the below experience and capabilities:

• Demonstrated understanding and knowledge of all facets of NSW Ambulance operational and rostering processes from roster creation, maintenance and data transfer, processing of scheduled and unscheduled leave, through to finalisation of timesheets for payroll at both regional and metropolitan sites
• Demonstrated leadership skills in transformational change and executing strategic initiatives across state-wide service delivery functions.
• Demonstrated ability to manage and influence key internal and external senior stakeholders to drive key outcomes and experience in leading and navigating teams in newly established business units with its associated challenges.
• Highly effective communication, negotiation and interpersonal skills including collaboration with stakeholders to deliver high quality outcomes with the ability to influence others to move towards a common vision or goal. Well-developed written communication skills and ability to provide clear and concise reporting to all levels of stakeholders.
• High level analytical and problem-solving skills, including proven ability to analyse and understand complex operational information, with an excellent knowledge of relevant Acts, Regulations, Awards and Agreements, business processes and concepts and make decisions based on sound judgments.
• Self-motivated and largely self-managed, with sound organisational skills and ability to manage competing priorities.
• Demonstrated people management skills, including providing staff support, staff development, performance management and the early identification of unacceptable workplace behaviours and taking appropriate action such as investigation, resolution and monitoring of harassment and bullying, grievance issues and conflict resolution.
• Well-developed computer literacy skills and experience in the use of the Microsoft Office software (databases, spreadsheets, word processing, PowerPoint and other applications).

HOW TO APPLY
If this sounds like the role for you, please attach a resume as well as providing answers to the 2 pre-screening questions below - we look forward to hearing from you!
Question 1: Provide an example of a time you have had to influence a stakeholder through navigating a complex change whilst overcoming resistance. Explain what approach you took, key lessons learned, and which methods helped achieve the outcome effectively.
Question 2: Describe a time you had to drive a strategic initiative whilst developing and empowering staff and fostering a strong team culture. What actions did you take and what impacts did those actions have on the team?
To discuss the position and role description more before you formally apply, confidential enquiries can be made to Kirsten Linklater via:
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Please note: To be eligible for Permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
Click for information about eligibility lists and Recruitment Pool use
Click for information on our Diversity and Inclusion Statement and COVID-19
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