Senior Monitoring Officer, Clerk Grade 9/10

Come join our team to make a difference in the NSW public sector!
Vacancy: Senior Monitoring Officer, Systems Oversight Branch, Public Interest Disclosures Unit, Clerk Grade 9/10
Location: Sydney CBD with hybrid and flexible working options.
Employment: Ongoing, Temporary and Talent Pool
Salary Range: Up to $149,816. Package includes salary ($120,859 - $133,183), employer's contribution to superannuation and annual leave loading.
About the NSW Ombudsman
The NSW Ombudsman’s Office is continuing to pursue our goals of ensuring everyone in NSW is treated fairly, and that public authorities and community service providers act in ways that are lawful, reasonable, and accountable.
We are currently looking for a diverse range of people who share our commitment to the public interest. We are looking for people who want to make a real difference by working in a purpose driven and ethical organisation.
We are building a workforce that is as diverse as the people we serve. We seek people who will bring their whole self and their experiences to our work. We are particularly keen to hear from people with lived experiences relevant to our work, people with disability, LGBTIQ+ people, First Nations people, and people from various culturally and linguistically diverse communities.
We encourage anyone from any diverse background to apply and join an organisation that makes a difference to the people of NSW.
The Role
The Senior Monitoring Officer (SMO) contributes to the delivery of the Ombudsman’s responsibilities under the Public Interest Disclosures Act 2022 (NSW) (the PID Act) through the audit and monitoring program. The SMO develops and implements audit and monitoring plans which support the delivery of the Audit and Monitoring Framework in an impactful and evidence-based manner.
The SMO ensures that all statutory notices, correspondence, and reports are written to a high standard and consistent with the PID Act. In addition, an SMO ensures that all findings made are timely, supported by evidence, and any recommendations made are practical and impactful.
The position has a key role in leading and developing Monitoring Officers, including the setting of direction, the provision of advice, caseload management and ensuring that objectives are met.
About you

• You are experienced in conducting reviews, audits, or investigations in a relevant field.
• You understand the statutory functions and work of the NSW Ombudsman.
• You possess excellent written and verbal communication skills, including the ability to communicate well with diverse stakeholders, and to prepare complex correspondence and reports.
• You have an ability to work independently and as part of a team.
• You are an experienced and effective people leader.

The NSW Ombudsman is an organisation that holds integrity, clarity and fairness in high-regard and so do you.
What can we offer?

• Competitive salary and future growth opportunities within NSW Ombudsman
• Flexibility and the capacity to work in a hybrid way
• Work life balance with a 35-hour work week
• Close to public transport - office is adjacent to Town Hall Train Station
• Great team environment and culture

Notes:
Online applications must consist of:

• Covering letter (max 2 pages) highlighting your claims for the role and which role you are applying for.
• CV outlining your skills, knowledge, and experience as relevant to this role.
• The assessment process will be conducted by a standard panel assessment process.
• A recruitment pool may be created through this recruitment process. A recruitment pool is a pool of applicants who have been assessed and identified as suitable for this role or similar roles, and who may be considered for a range of similar roles, including temporary, term or ongoing roles over the next 18 months.
• Short listed candidates will be subject to security and other vetting processes.
• Only applications that are submitted through

will be accepted. * Late applications will not be accepted.

• All temporary roles may have the opportunity for ongoing employment.

Employment at the NSW Ombudsman is subject to the satisfactory completion of security and related vetting including, in part, a criminal records check; signed understanding and acceptance of a range of policies; two statutory declarations relating to conflicts of interest, arrests, charges, convictions and a health declaration.
The NSW Ombudsman promotes a diverse workforce that is representative of the communities we serve. We particularly encourage applications from Aboriginal people, people from culturally and linguistically diverse communities, LGBTIQ+ people and people of all genders and people with disability. We support flexibility and all roles advertised on a full-time basis may be considered for part-time employment.
Additional Information is available at the following links.
Closing date: Midnight, Sunday 11 February 2024
Inquiries can be directed to Recruitment team via or 02 9265 0435