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Form of work Position Snapshot
Location: Rhodes, Sydney
Duration: 2 year fixed-term contract
12+ years relevant experience
Position Summary
Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.
An exciting opportunity currently exists for an experienced Senior Operations Manager - Datacentre & Cloud (Asia, Oceania & Africa) to join our Regional IT team based in Rhodes, Sydney. This role is accountable for the continuous value delivery of the Datacentre and Cloud Platforms. Will oversee sustain, deployment, retirement and leverage and ensures the effective and efficient operational support of all platforms in scope.
This role is responsible to provide secure reliable Infrastructure Platforms both on premise and in the Cloud. Following the ‘follow the sun’ principle, during their shift, this role will hold the accountability for all services across IS/IT worldwide within product and platform groups in scope.
A day in the life…
Reporting to the Senior Platforms Group Manager, key responsibilities of the role include:
Contribute to IT Strategy:
Leads the development of operational aspects for a set of products and ensures their end-to-end integration and value delivery within the broader IS/IT landscape.
Contributes to the annual operating and capital expenditure budget of the product/platform groups.
Operational Effectiveness and Efficiency:
Continuous improvement in effectiveness and efficiency of operational support.
Support the IS/IT Performance Management in analysing product/platform usage.
Provides technical escalation support for specialists and Nestlé suppliers to ensure service level objectives are met.
Stakeholder Engagement:
Work with product teams including partners to ensure good coordination of product changes.
Builds and maintains relationships with product team leaders to develop a clear understanding of product strategy, product value delivery planning and of business needs.
Provide timely updates and information to IS/IT Consumers/stakeholders on platform issues and maintenance windows.
Security, Compliance & Risk Management:
Report identified risks and issues within scope to the Product/Platform Manager.
Ensure Platforms in Region are Secure and Compliant as defined by Platform and Nestle IT Standards.
Participate in Audits ensuring all Audit items are captured and remediated.
Leadership:
Foster a business-oriented culture and mindset driven by continual service improvement techniques.
Provide leadership, coaching and direction to the peers as part of the operations community.
Develop high performing teams and in alignment with the People process cycle and the 5 people practises:
Create the context : create alignment, lead by example and promote an open culture.
Select talent: recruit and plan capabilities for the future.
Develop people: coach and define effective (70-20-10) development plan.
Drive performance: empower and enable people, give and receive feedback, evaluate and differentiate performance.
Recognize achievements: give and receive recognition, reward performance.
What will make you successful
Joining a collaborative team of Specialists, you will be a strong leader with a history of delivering results in a high pressure and dynamic environment.
Bachelor's or Master’s degree in Computer Science/ Information Systems/ Business Administration or related field, or equivalent work experience.
12+ years of experience in IS/IT, thereof 7+ years in IS/IT Operations.
Experience in effectively managing cross-functional teams, influencing key stakeholders, across the organization and within complex contexts.
Experience in service management principles and execution.
Experience in explaining technical concepts and technologies.
Demonstrated experience in establishing standard processes and managing performance to achieve key metrics.
Preferably proven experience or demonstrated capability in leading IT operations teams in complex and dynamic environments requiring 24/7 support.
Experience in budget planning and financial management.
Experience with effective communication at different levels in the organization and working with multicultural teams.
Experience working in a diverse global environment and with virtual teams.
With stakeholders based in various time zones, flexibility is essential as you participate in teleconferences and activities outside of standard business hours.
Nestle offers flexible working hours that enabling you on how to get your job done and will help you balance your work with your personal commitments.
Applicants must have full Australian working rights
Benefits
You will have the chance to work with an outstanding and highly engaged team, build and grow your career with an inclusive, global FMCG leader.
In addition, we offer:
Varied career experiences and personalised development support
Diversity and Inclusion initiatives and program
Discounted Nestlé products
Competitive remuneration package
Employee Assistance Program
Our Story
Nestlé enjoys a reputation as one of the world’s largest FMCG companies and a leader in nutrition, health and wellness. Our inclusive and high-performance culture is a testament to the great training, development, rewards and recognition we extend to every member of our 5000-strong Oceania workforce.
You can realise your full potential at Nestlé, working among the leading teams in nutrition, health and wellness. As part of a global network, you can use your skills to influence others and make a positive impact where you own a piece of the action.
At Nestlé, you will work in a supportive environment where your ideas and points of view will be championed by a collaborative team. Together, we will drive the strength of our brands, the quality of our products, and the future of our business.
At Nestlé, you can make a difference to millions of lives, every single day. As a large, global company that’s driven by purpose, you and your team can add your piece of legacy of creating a better, healthier future.
In return you will have the chance to work with an outstanding team, and build and grow your career with an inclusive, global FMCG leader.
Nestlé Oceania supports a culture of diversity and inclusion in all that we do. Take a look at Careers at Nestlé Australia | Nestlé Australia (nestle.com.au) to see some of the ways we live and practice this every day in our workplace.
For more information please visit our website Nestlé Australia Home | Nestlé Australia (nestle.com.au) or Our LinkedIn page http://www.linkedin.com/company/nestle-s-a-
Apply today!
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.
