Senior Operations Manager

Cater Care is seeking a dedicated and experienced Senior Operations Manager to join our team in Parramatta. As part of the Operations department, this permanent, full-time position offers an exciting opportunity for a talented individual to make a significant impact in our organisation. The Senior Operations Manager will be responsible for:

• Overseeing and managing daily operational activities
• Developing and implementing operational policies and procedures
• Leading and motivating the operations team to achieve performance targets
• Ensuring compliance with health and safety regulations
• Identifying areas for process improvement and implementing solutions
• Collaborating with other departments to streamline operations and enhance overall efficiency
• Monitoring key performance indicators and preparing regular reports for senior management
• Managing budgets and resources effectively to optimise operational costs
• Contributing to the development of strategic plans to support organisational growth
• Maintaining strong relationships with clients, suppliers, and other stakeholders

The ideal candidate will possess strong leadership skills, excellent problem-solving abilities, and a proven track record in operations management. If you are an adaptable, results-driven professional with a passion for driving operational excellence, we encourage you to apply for this rewarding opportunity at Cater Care.

Key Attributes required for the position:

• High level of QA, WH&S, HACCP, and Food Safety knowledge. 
• Good understanding and knowledge of Aged Care legislation and Accreditation standards      
• Possess the ability to develop strong and effective client relationships
• The ability to management multiple sectors within hospitality
• Passion for exceptional customer service and food quality

Key Criteria:

• Trade Qualified Chef and Diploma in Management (or equivalent)
• 5+ years' experience in a similar multi-site role - aged care experience essential
• Demonstrated budget and cost management experience     
• Previous experience as a manager and sound knowledge of contract catering requirements in aged care
• Neat presentation and attention to detail
• Passionate and enthusiastic
• A team player who has the potential to lead and encourage other team members to get the best from them
• Empathy towards residents, staff, and clients
• Excellent client liaison skills
• Valid Driver’s License

Professionalism and accountability along with personal values aligned to the Company values of Care, Pride and Community are a must.

Our ideal candidate will currently or formerly be in a managerial position operating at this level and starting to seek a more senior position.

The successful applicant will receive a rewarding salary and travel allowance along with the opportunity to learn, train and grow with an Australian Hospitality and Service Company.

Why Work For Us:

Cater Care is a catering and facilities services provider that is 100% Australian owned and operated. We lead the market across several business sectors including Aged Care, Retirement, Living, Education, Business & Industry, Retail and Remote Services.

Distinguishing ourselves from our competition through our values of Care, Pride and Community; we pride ourselves on diversity, work/life balance and our excellent career opportunities. We encourage Aboriginal and Torres Strait Islands people to consider a career with us.

If you are looking to make a real difference; apply with us today!

To apply:

Please click “Apply for this job”. If your work history aligns with our selection criteria, one of our recruitment coordinators will shortly be in touch. Please, no agencies.

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