Senior Program Officer - Em Exercise Coordination

About us

As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events.

Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue Service, disaster management services, the Rural Fire Service and the State Emergency Service, and also supports other volunteer groups providing emergency response to Queenslanders.

QFES is one department with many services, many capabilities and many partners.

Purpose of role

The Emergency Management (EM) Exercise Coordination unit enables and promotes exercising in the disaster management arena through exercise coordination, facilitation and evaluation activities, and through the linking of local level stakeholders with state level, hazard specific, exercise activities. The team also leads the development and enhancement of robust systems, processes and State Disaster Coordination Centre (SDCC) training to achieve operational readiness of the SDCC, and maintain a whole-of-government network to ensure connection to government departments and agencies during activations.

Reporting to the Manager, you will be responsible for coordinating emergency and disaster management training and exercising, including SDCC specific training and exercising across the Queensland Disaster Management Arrangements. You will work closely with internal and external stakeholders (state and local government, and other agencies, organisations and the community) relating to emergency management policies and procedures and assist in developing innovative systems and processes to support the effective coordination and delivery of exercises and SDCC training to ensure operational readiness and continuous improvements.

Key requirements

Highly desirable requirements

• Knowledge and/or experience in disaster or emergency management concepts and principles.
• Knowledge and understanding or experience in contemporary online communication, management systems and web-based platforms i.e. Microsoft 365 (Teams, SharePoint, Office).

Knowledge or experience with Noggin OCA Incident Management Platform or the Event Management System.

Special requirements

• It is desirable that the successful applicant has either the skills or previous experience relevant to work within an operational environment.
• Capacity to participate in an out-of-hours on-call roster and support operational duties during emergency and disaster operations. This may require work outside of normal hours (e.g. night shift), including weekends, working extended hours and may include deployment to other parts of the State.

Your key accountabilities

Your part in the ongoing success of our department, in supporting key frontline services will see you responsible for a variety of work, including, but not limited to:

• Coordinate the research, development, implementation and evaluation of state level projects to enable informed decision making to align to the organisation's strategic priorities.
• Assist in the development, maintenance and review of operational policies and procedures to ensure documentation meets quality assurance and compliance with organisational requirements.
• Participate and contribute to meetings/forums with other inter-governmental stakeholders and develop an interagency network to engage and contribute to policy development in emergency and disaster management.
• Build and maintain productive working relationships with key internal and external stakeholders to liaise and negotiate, and ensure interoperability requirements and business objectives are achieved.
• Coordinate and assist in the facilitation of training and disaster management exercise and SDCC activities to build operational capability and readiness.
• Prepare and contribute to the preparation of timely and well researched submissions, briefs, reports, plans and correspondence in accordance with departmental requirements and governance.
• Provide advice and develop strategies which support continuous improvement and innovation that contributes to disaster management operations and achieves SDCC operational readiness.
• Participate in a multi-disciplinary professional team, undertake projects, support team members, and contribute to deliverables to support business objectives.

Capabilities

To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the "key accountabilities" for this role:

Leadership Competency Stream - Individual Contributor (leading self)

Vision

• Leads strategically
• Stimulates ideas and innovation

Results

• Builds enduring relationships
• Drives accountability and outcomes

Accountability

• Fosters healthy and inclusive workplaces
• Demonstrates sound governance

Once you join us we will want you to exemplify the QFES shared values of:

• Respect
• Integrity
• Trust
• Courage
• LoyaltyThis work is licensed under a Creative Commons Attribution 3.0 Australia License.

Office experience, Incident management, Microsoft Office