Senior Quality Auditor - Kangaroo Point

The Opportunity

Due to an employee retirement, Ozcare has a fantastic opportunity for a Senior Quality (Internal) Auditor to join our team.  Working as part of a well-respected Internal Audit and Compliance team, you will proactively contribute to ensuring that Ozcare meets its obligations for compliance against all frameworks that govern our operations by conducting regular assessments.

You will be working as part of a team that is engaging and supportive ensuring you reach your full potential.  You will possess a strong client focus and have excellent interpersonal and communication skills that will enable you to build strong relationships within the organisation.  You'll work alongside colleagues and management that encourage personal development, and a Corporate Office structure that provides a range of internal resources and support networks.

Experience from within the healthcare sector will be highly regarded, as Ozcare operates Residential Aged Care Facilities, Home Care and Disability Programs, a small Private Hospital, Day Respite Centers, and Retirement Villages across Queensland.

This is an exciting opportunity, and we are inviting candidates to apply who are seeking a challenge and can bring contemporary professional thinking, audit experience, innovation, and curiosity to help maintain organisational compliance standards.

 Your Role

The Senior Quality Auditor will support the Manager - Audit and Evaluation in partnering with internal stakeholders to conduct independent reviews, both autonomously and as a team member, covering a diverse range of key business processes across the organisation; including risk management, internal control, clinical administration, and governance processes. As part of the role, you will also contribute with writing to support business analysis and assessment reports; and contribute to policy and procedure development to uphold compliance standards.

The primary objective of the role will be to conduct integrated high-quality audit reviews providing constructive and practical working solutions to address internal control deficiencies and operating inefficiencies.  You will be working with senior leaders and the Manager - Audit and Evaluation to provide quality deliverables to provide assurance to the Board through various sub-committees and assist in managing risk across a diverse organisation.

Your tasks will include: 

• Contributing to the development of risk-based strategic, operational, and annual audit plans;
• Contribute to the continued enhancement and development of a quality audit methodology that will deliver a comprehensive programme of audits, reviews, investigations, data analytics, projects and internal tools and templates to ensure high quality outcomes in accordance with relevant professional standards and practice;
• Performing comprehensive ad-hoc and scheduled internal audits to assess compliance with regulatory frameworks and organisational policies;
• Ensuring that personal work assignments are in line with the agreed audit methodology and Internal Audit Standards, and provide constructive and practical working solutions to address internal control deficiencies and operational inefficiencies;
• The delivery of timely high-quality written reports that are based on evidence and independent critical analysis that establish clear and unambiguous findings aimed at maximising the effectiveness and efficiency service delivery for Ozcare;
• Contribute to the timely follow up and effective close out of recommendations / corrective actions, ensuring that high risk issues have been addressed; and
• Contribute to business process development and knowledge base that ensures Ozcare can effectively demonstrate performance and compliance with a range of applicable requirements, while minimising risk exposure.

Your Attributes

We're looking for a person who has proven interpersonal and relationship management skills.  You must have experience in internal auditing, compliance or quality assurance roles, preferably in the healthcare sector.  You will also need a strong understanding of regulatory frameworks and organisational policies.

 You have:

• Strong technical and investigative skills.
• Natural curiosity and courage.
• Analytical mindset with keen attention to detail.
• Sound judgement and decision making.
• High personal integrity and ethics.
• Active team orientation and contribution ethos.
• Practiced goal setting and time management skills.

How You'll Benefit

You'll become part of the Ozcare family, and in addition to the training and support that you would expect, you will also receive:

• 5 weeks annual leave as standard
• Annual leave loading
• Monthly day off for full time staff
• Optional salary packaging, meal entertainment cards, and novated leases
• Private health insurance discounts
• Employee Assistance Program to support mental health and well-being
• Uniform and laundry allowance

 Role Requirements

 Only applicants with the right to work in Australia will be considered.  Successful candidates will be required to under-go pre-employment checks.

Essential Requirements

• Current National Police Check, prior to commencement 
• Current Qld Drivers Licence
• Ability to travel Queensland (as required per scheduled work assignments)
• Be vaccinated (and maintain up-to-date vaccinations) against Influenza and Covid-19
• Demonstrated knowledge and experience gained in a large community service/ health not-for-profit Organisation
• Understanding of ISO 9001 or similar quality frameworks or standards, including a practical understanding and application of continuous quality improvement
• Understanding of how to evaluate, interpret, and synthesize complex information and draw logical conclusions and linkages
• Knowledge of risk and control frameworks from experience within a review/audit function and exposure to contemporary evaluation/audit methodologies and practices
• Knowledge of contemporary complex financial, and operational and performance organisational issues and related audit methodologies that will identify and analyse those concerns
• Well-developed analytical and problem-solving skills to enable complex and integrated issues to be understood to ensure effective risk assurance is provided
• Well-developed communication (verbal and listening) and relationship management skills, including a high standard of professional business report writing
• Demonstrated leadership and motivational skills, including the ability to work autonomously within defined methodologies and timeframes

Desirable Requirements

While not essential requirements, Ozcare will consider any of the following favourably:

• Tertiary qualifications in an appropriate discipline (Management, Nursing or Commerce)
• Current membership with an accredited professional body, such as IIA (Institute of Internal Auditors) or AHPRA (Australian Health Practitioner Regulation Agency).

Welcoming All

We welcome everyone to become part of the Ozcare family regardless of belief, ethnic or social background, health and gender. Ozcare is the organisation it is today because of each person who is a part of it. This spirit of togetherness is reflected in our mission and values, and our commitment to reconciliation. First Nations applicants are strongly encouraged to apply.