Senior Quality And Training Officer

Are you a Senior Quality and Training Officer looking for your next challenging and rewarding role? The Residential Tenancies Authority (RTA) is looking for dynamic and experienced professionals to join our team and help us develop and deliver learning and organisational development activities for a transformation project.This position is a fixed-term, full-time role and is located in the Brisbane CBD.Job details Position status Fixed Term Temporary
Position type Flexible full-time
Occupational group Education & Training
Classification AO5
Workplace Location Brisbane Inner City
Job ad reference QLD/RTA37-24
Closing date 28-May-2024
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration Fixed-term until 30 June 2025
Contact person Sherianne Wilton
Contact details sherianne.wilton@rta.qld.gov.au | 07 3225 6152
Access theThe Residential Tenancies Authority (RTA) is seeking an experienced training professional wanting to join a fast paced, multidisciplinary program team environment.As the Senior Quality and Training Officer, you will work with the program training team, and the vendor trainer, to develop and deliver learning and organisational development initiatives supporting the implementation of Microsoft Dynamics 365.Through instructional design, training delivery, quality monitoring and development of knowledge management material, you will prepare RTA staff and customers for new and changed processes as part of multiple system changes.Strong time management and organisational skills that enable you to meet competing priorities, while maintaining a high standard of work, are a must.What we offer is:

• The flexibility to work remotely up to 60% of the time
• Beautifully designed offices at Midtown Centre on Mary St, Brisbane CBD
• A rewarding role with professional development opportunities on offer
• A highly supportive culture that values diversity and inclusion while contributing to team success
• An employee Health & Wellbeing program that encompasses our four pillars of wellbeing - financial, mental, physical, and social.

To be successful you will need:

• Demonstrated experience in developing and delivering end-to-end training and/or knowledge management materials for new and changed processes
• Proven experience working in, and delivering, as part of a multidisciplinary team including change management, communication, training and development, and other subject matter experts
• Well-developed organisation and prioritisation skills, and the ability to confidently work under pressure, including managing shifting and emerging priorities
• Strong skills in relationship building, stakeholder management, problem solving and negotiation
• High-level written and verbal communication skills, backed by a strong attention to detail
• Previous experience with Microsoft Dynamics 365 would be highly regarded.

If this challenging and highly rewarding role sounds like an opportunity that complements your current skills, experience, and future career plans, we encourage you to read the attached position description and submit your application.Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote and .If you have included any education and professional qualifications or enrolments to your resume, please attach these to your application. A three (3) month probationary period will apply for any applicant who is not a current public sector employee.DocumentsBefore applying for this vacancy please ensure you read the documents below.Information Package for ApplicantsInformation Package for ApplicantsRole Description