Senior Scheduler | Central Coast

Manage and support a team of Schedulers that produce the rosters for our Home Care Employees in the Central Coast Region

Senior Roster Co-ordinator- what's involved in the role?

Full-Time opportunity for an experienced Senior Roster Coordinator in our Tuggerah office to work either 8-4pm or 9-5pm

• The role of Roster Coordinator (known internally as a Senior Scheduler) works to provide Scheduling services to all HammondAtHome Central Coast areas.
• Manage and administer client and staff schedules, ensuring rounds are set up with consideration to consistency, efficiency, fairness, and maintaining care workers contract hours
• Partnering with Admissions Team, Care Managers and Client Liaison Managers, the Senior Scheduler will follow best practice methods create schedules that meet the needs of clients and staff whilst meeting the requirements of the Enterprise Agreement
• Ensure wise use of resources in terms of travel, makeup contract hours, overtime and broken shifts. Rostering all education, training, vaccinations and other operational requirements.
• Demonstrated experience and/or qualifications in customer service, scheduling/rostering, data analytics or call centre
• Experience in managing your own direct reports
• Exceptional time management skills and the ability to manage multiple deadlines
• Demonstrate previous experience in a similar role with a high level of attention to detail
•  A natural problem solver you have outstanding communication and coordination skills

About HammondCare

HammondCare specialises in Aged and Dementia Care, Palliative Care, Rehabilitation and mental health services for older people, and other related Health and Aged Care services.  HammondCare seeks to embed evidence-based best practices in its services and we provide these services through Home Care, Sub-Acute Hospitals and Residential Aged Care.

Culture

HammondCare At Home has a relationship-based approach to care, and our team members take the time to fully understand the individual needs of every person we care for. Our team have regular clients and get to know the person and their family, so that our clients won’t feel like there is a stranger in their home.

Benefits - What’s in it for you?

• Maximise your take-home pay with NFP salary packaging
• HammondCare offers its staff excellent training & career development opportunities
• Full training is provided with local offices, local managers and a 24/7 support line
• First Aid Training and Certification provided
• Paid Bonus Schemes like  Refer a Friend
• Supportive arrangements during the pandemic, including COVID-19 Special Leave if required to isolate, additional paid screening time each shift and full supply of all PPE

Fitness Passport Membership:

• Unlimited visits across all fitness facilities in the HammondCare program
• Individual and Family memberships available
• Full facility access can include gyms, group classes and pools

If you are ready to make a difference with HammondCare, Apply Now!

All short-listed applicants for these positions will be asked to consent to a criminal record check, references, and be willing to obtain a COVID-19 and influenza vaccination.

HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves.