AddressYour new role
Are you passionate about cutting-edge technology and ensuring the smooth operation of critical IT systems? Our client is seeking a Senior Server Standard Operating Environment Engineer to join their dynamic team. In this role, you will play a pivotal part in maintaining and enhancing their ICT capabilities while safeguarding the security of day-to-day technical operations.
- End-to-End Microsoft Environment Support: You’ll be responsible for maintaining and supporting Services Australia’s Microsoft environment, collaborating closely with partner agencies to ensure seamless operations.
- Third-Level User Support: As a Senior Engineer, you’ll provide expert technical assistance to users and manage personal computing devices, resolving complex issues efficiently.
- Project Support: You’ll contribute to project success by providing technical support during build, testing, and solution deployment activities. Your expertise across a wide range of Microsoft technologies will be invaluable.
- Software Maintenance and Testing: Monitor, fine-tune, and maintain ICT software components. Rigorous system testing ensures optimal performance.
- Infrastructure Consultation: Collaborate with the infrastructure team to design, procure, and deploy hardware and related assets. Your insights will shape our technology landscape.
- Technical Operations: Perform critical technical tasks related to ICT solutions, ensuring stability and efficiency.
- Monitoring and Escalation: Conduct daily monitoring activities, promptly escalating any issues that impact policy, performance, or service quality.
- Disaster Recovery Planning: Contribute to backup and disaster recovery plans, executing them when necessary to minimise disruptions.
- Problem Management: Investigate and resolve root causes of technical issues, implementing effective solutions.
- Change Management: Execute technical changes in a controlled manner, minimising risks.
- Collaboration: Work closely with stakeholders to resolve issues and implement business solutions in a timely manner.
What you'll need to succeed
- 3-5 years of experience in a Microsoft solutions design/engineering role.
- Broad technical skills across various Microsoft products, including Active Directory, Azure Active Directory, Windows Server, Windows 10, Office, SCCM, Teams, and Intune.
- Experience in maintaining and supporting end users
- 3+ years experience working in SOE migrations
- 3+ years experience in server management
What you need to do now
If you're interested in the above position, hit 'apply now' or send your CV directly to britney.gill@hays.com.au
#2851803
