AddressSenior Service Delivery Coordinator
Do you enjoy leading a team that provides a high-quality service for our customers?
Do you love collaborating with teams to solve complex problems?
Join our Team
As a global team, we design and deliver subsea production systems to control and monitor oil and gas extraction. Innovating in the energy industry, our subsea and surface pressure capabilities are industry-leading.
Partner with the best
This role you'll build a successful customer relationship with and be the point of contact for technical and Service Delivery solutions while achieving specified performance and financial objectives.
As a Senior Service Delivery Coordinator, you will be responsible for:
- Integrating with the customer and Baker Hughes matrix organization in order to successfully execute customer commitments on time and within budget.
- Invovling in single point of ownership for Baker Hughes and customer for wing-to-wing execution.
- Leading and completin projects on-time and on-budget.
- Developing execution plans along with the support functions to ensure equipment and services scopes of work are delivered to the customer on-time.
- Reviewing the financial performance of the contract(s) including orders, cost, invoicing, cash collection, claims, contract changes, and margin enhancement.
- Identifying new revenue streams in contract while extending contract profitability, driving variation capture and articulating schedule & cost impacts to customer.
Fuel your passion
To be successful in this role you will:
- Have 7+ years experience of Oil & Gas or relevant industry experience
- Have 5+ years of experience in project/contract management or operations role with 3+ years in a management role.
- Have solid focus on customer service and relationship building including experience handling customer issues/escalations.
- Have In-depth knowledge of Project Management techniques as applicable to equipment manufacture, field services and service equipment (e.g. tools) management.
- Have existing or excellent willingness to learn technical knowledge of Subsea production equipment and services.
- Be able to manage & lead effectively in a dynamic, matrix and fast paced environment.
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Working flexible hours - flexing the times when you work in the day to help you fit in everything in and work when you are the most productive
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits
About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.
Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
