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Form of workThis role is only open to candidates who have working rights in Australia.
A little about us…
Founded in 2010, we are Australia’s fastest-growing independent Media and Content agency. Based in Melbourne, we bring brand stories to life, connect with consumers, drive engagement, and fuel growth.
About the role:
This role requires the candidate to have an entrepreneurial approach to work within our Social Media division to develop innovative Social Media strategies, and then execute these strategies in the planning, content creation, scheduling and optimisation phases. The successful candidate will need to work with Business Directors who manage and drive our client relationships. You will lead a small team and will strive to lead by example, looking after our client partners and inspiring our Social Media Managers to deliver best-in-class work.
What will I be doing?
Team Responsibilities:
- Management of your team and staff goals.
- Onboarding of new staff when required.
- Regular check-ins with direct reports and management of client patches.
- Conducting a monthly review of your team’s work to ensure that all posts align to their original Social Media strategies.
- Briefing, managing and ensuring delivery of your client’s projects with the digital, production and influencer teams.
- Work with our digital team to help deliver creative assets for paid campaigns.
- Ensure Social Media best practice is being executed by all team members.
Client Responsibilities:
- Developing and executing Social Media strategies for our clients. Contributing to new business pitches where applicable.
- Managing monthly content calendars for our clients, ensuring posts are aligned with the aforementioned strategy.
- Strong client delivery both online and in person, reporting on content performance and optimisation.
- Reviewing all major strategies and reports before delivery to the client.
- Maintain strong relationships with our client partners.
- Management of additional client projects that are above and beyond retainers.
- Lead and be the facilitator of regular face-to-face meetings with key client contacts.
- Optimising new business opportunities with clients in conjunction with a Business Director.
What we are looking for:
- Exceptional written and verbal communication skills with a keen eye for detail. Ability to craft compelling and engaging content that aligns with our brand and resonates with our audience.
- In-depth knowledge and understanding of various Social Media platforms, including Facebook, Twitter, Instagram, LinkedIn and TikTok. Familiarity with Social Media management tools and analytics platforms.
- Client and team management skills, this role requires the successful candidate to build trusted relationships both externally and internally.
- Excellent time management skills to manage multiple Social Media platforms, campaigns, and tasks simultaneously. Ability to meet deadlines and deliver high-quality work in a fast-paced environment.
- Ensuring a positive work environment for all staff, leading by example.
- Actively living our people and brand values.
Some of the benefits our people enjoy include:
- Flexible working policy, with a current two-day minimum office attendance in Richmond, Melbourne.
- Tailored career development opportunities including Committed META training to all employees.
- Regular celebrations and socials to get to know the wider Hotglue team.
- Monthly reward and recognition announcements.
- “Knowledge Sharing” sessions to learn and get exposure to the 3 key areas of the agency, digital, media and content.
- Various discounts including subscriptions to Headspace or Calm.
- Paid leave on your birthday.
