Senior Solution Design Manager

Australian Citizens residing in Australia only respond.

• Contract start 01 October 2023 to 12 months, 2 x 12 months extensions.
• Australian Citizen, Clearance, Adelaide, Brisbane, Canberra, Melbourne role.

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Services Australia is seeking to identify suitable Candidates to perform the role of Business
Analysts, Systems Analysts and Solution Design Managers up to manager levels to support
the agency to document business requirements, capture business needs, and design, create,
evaluate, and document ICT solutions in new and existing ICT systems.
Solution Design Managers are responsible for the successful planning and implementation
of ICT solutions to support the overall business goals and objectives of the functional area.
They are responsible for engaging and liaising with the business areas and customers to
articulate process improvements and problem resolutions. Solution Design Managers
exercise a considerable degree of independence, with decision making substantially
dependent on their high-level judgement and consideration of wider agency implications.
They drive innovation, change in workplace practices, and organise work in the context of
competing priorities and strategic direction.
The level of Security Clearance required for a Role will be confirmed at the time of Contract.
Job Title Senior Solution Design Manager
APS Equivalent Level EL1
Main Duties Duties may include, but not limited to, some or all of the following:
oversee the operations and management of a team, including managing business performance, established priorities, and managing resources and workflow
align the value chain with portfolio, development, and solution packaging
develop and execute a solution vision for product expansion
drive innovation, continuous improvement, and manage and lead change
translate market trends, insights and customer needs into relevant solutions
review and analyse existing application effectiveness and efficiency to ensure they meet end user requirements
develop strategies to identify and resolve system issues
use progress against business outcomes, key performance indicators and quality assurance reports to inform overall management, strategic direction, and future planning
identify and leverage best practice pipeline growth activities, including business planning, development, execution, and measurement
set direction by contributing and aligning to local business plans and ICT strategies
oversee, review, and advise on a range of written material, including technical and corporate documentation
negotiate, engage, and manage relationships with other agencies and service providers to build service delivery capability
collaborate with a broad range of internal and external stakeholders to achieve project outcomes
attend interagency meetings and forums to influence business outcomes and share information
manage finances, contracts, procurement, resources, and expenditure within area of responsibility
oversee team contribution to costings process
Main skills/attributes Skills for the Information Age (SFIA) required:
Business process improvement BPRE - Level 6
Consultancy CNSL - Level 6
Emerging technology monitoring EMRG - Level 5
Enterprise and business architecture STPL - Level 5
Innovation INOV - Level 6
Software design SWDN - Level 5
Solution architecture ARCH - Level 5
Stakeholder relationship management RLMT - Level 6
Systems design DESN - Level 6
Ability to:
understand linkages and develop long term strategic plans for the work area while considering work in the context of future priorities
develop and manage key strategic relationships with a broad range of internal and external stakeholders
resolve conflict using appropriate strategies, ensuring suitable outcomes for the parties involved
negotiate and influence effectively to achieve quality outcomes
understand the audience and context, anticipate responses and effectively tailor communication and communication styles
undertake objective, critical analysis and distil the core issues
work significantly independently under broad direction and act collaboratively
make balanced decisions using professional judgement, risk evaluation and in the context of ambiguity and a changing environment
Every application requires to address selection criteria as part of application submission.
Please complete the below forms.