Senior Store Manager - Adidas South Wharf Factory Outlet

Purpose & Overall Relevance for the Organisation:

• Drives profitability of store by meeting or exceeding sales and profit targets while controlling operational expenses (NS, CAPEX, OPEX).
• The core expectations include coaching store management team to allocate all resources within the store to provide consumers with outstanding experience while leading and inspiring store team to meet or exceed commercial goals and build Brand equity.

Key Responsibilities:

Commercial Success:

• Lead, manage and direct leadership team to deliver sales, profits and brand standards.
• Demonstrates ownership of store performance by monitoring the allocation of resources and organizes processes to drive profitability in a variety of situations and market conditions.
• Utilizes all available store and market data to make commercial decisions based on sound analysis and financial judgment.

Brand Standards:

• Positively communicates and actively demonstrates the Brand Values and Pacifics Retail Mission.
• Manages an effective, efficient, and stable retail environment, ensuring all adidas policies, procedures, initiatives and strategies are consistently implemented.
• Ensures store team compliance and drive continuous improvement with all store operational policies and procedures.
• Deliver specific reporting required by Senior Manager or Retail Back Office.

Self-Learning and Talent Management:

• Positively influences all business stakeholders by offering suggestions and ideas on ways to improve operations and processes.
• Lead the store HR planning, recruitment, on-boarding, training, and development initiatives while actively developing succession plans and ensuring all HR policies and procedures are adhered to.

Service and Selling Culture:

• Supports and coaches store management team to understand ability to increase store profitability by adhering to operational best practices, driving AREA, and creating a leading shopping experience for the consumer.
• Understands the behaviour and patterns of own stores consumer base, draws conclusions from this and coaches store management team to exceed consumer expectations.
• Creates and drives a service culture by ensuring all activities are focused on the consumer.
• Create and Implements strategic plans to deliver seasonal Brand and product training and ensures knowledge is transferred into selling skills.
• Creates a performance culture by setting clear expectations and targets, analysing store performance, and holding store team accountable by giving appropriate and prompt feedback, including actively managing poor performance.
• Coaches, motivates, and inspire store management team to set and accomplish store goals and maximize their individual performance.
• Leads service by example and ensures highly visible and effective consumer service management always.
• Actively collaborates and shares best practices with peers to support and drive retail performance.
• Communicates a desire to learn and seizes all available opportunities to drive own development and increase performance.

District Manager Support:

• Support District Manager in functional tasks, such as training, operational support, projects
• Act as a mentor to Store Managers within their District, with a focus on succession planning and coaching
• Support the DM with recruitment across the district, finding talent and onboarding new starters
• Assist the District Manager in analysing compliance related checklists and action plans
• Provide support, guidance, leadership to Store Managers on issues including Customer Service, Sales Performance, Staffing and Expense Management. Assist the DM with the effective management of Store Performance, Store Logistics, Product Allocation, Marketing / VM campaigns, Finance / Audit requirements and HR issues. Assist the DM and Manager Trainers in areas including Training, Compliance, Communications and Report Production.

Knowledge, Capabilities and Experience:

• English spoken and written
• 5 year’s flagship/A grade store experience.
• Must possess and consistently exhibit the competencies relative to the position.
• Excellent Skills in operating personal computers, POS systems, and various software packages including MS office.
• Knowledge and understanding of profit and loss statement and store KPIs to make commercial decisions based on sound financial judgment.
• Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.
• Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong independent decisions.
• Demonstrates an inspirational attitude that contributes to a positive team environment.
• Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.
• Well-developed ability to speak, read, comprehend, and write English

Key Relationships:

• Retail Back Office

• Omnichannel

• Ecommerce

• Merchandising

• Visual merchandising

• Marketing

• Store Development

• HR (Training, Talent Development, Benefits, Recruitment)

• Loss Prevention

• Finance

• IT

• Global

Authorities:

• At local/market discretion

Knowledge, Skills and Abilities:

• Strong leadership skills, with a minimum of 4 years’ experience of leading retail teams
• Good communication skills including impactful presentation skills, influencing, and negotiating and change management
• Good numeracy and literacy, with good IT skills (Word, Outlook, Excel, PowerPoint)
• Fluency in English and local language of Market HQ

Requisite Education and Experience/Minimum Qualifications:

• Minimum of 4 years’ experience in the retail and trade marketing Industry, ideally in apparel/fashion/shoes or FMCG, with an operational background and working across different countries

How do I apply?

• Press the "Apply" button and follow the instructions
• You will be required to fill out the online applications forms, and attach a copy of your resume 

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About adidas

adidas Group Retail Careers  http://www.adidasretailjobs.com/

YouTube http://www.youtube.com/user/adidasGroupCareers

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Please note applicants must have permanent legal rights to work in Australia.