AddressCompany description:
ATTURRA OPERATIONS PTY LTD
Job description:
Why is this an exciting opportunity?
Atturra is one of Australia's fastest growing ASX-listed advisory and IT solutions companies.
The Managed Services area of Atturra's business offers leading Hybrid IT, Private Cloud and Connectivity services, and the team have decades of experience in the industry. This experience coupled with our people, makes us one of the most complete and leading "as a service" providers in the market.
With over 900 employees working across Australia, New Zealand, Singapore and Hong Kong, Atturra works on some of the highest profile projects in Australia. The depth, breadth and scope of our projects means you are continually developing your skillset and the value you can deliver. These are projects that are making a real difference in people's lives.
What our people say:
"We are working towards a very bright future."
"It's a company with vision and a promising future."
Why you'll love working here
Culture of possibility
At Atturra we embrace innovation within our teams, fostering an environment of possibility and growth. We believe in creating a supportive and welcoming culture, where everyone is encouraged to achieve success through collaboration, continuous learning and smart work practices.
A strong set of company values
Our culture is reflected by our employees who demonstrate camaraderie, innovation, dedication, respect and excellence in everything they do. These traits have become integral to the way we do business and are the values we strive for.
Valuable employee benefits
- Employee benefits, recognition, and wellbeing platform
- Career growth via succession planning, internal promotions, and mentorship opportunities
- Ongoing investment in professional development through industry and technology certifications and study assistance
- Mental health support through our Employee Assistance Program
- Support for family and caring responsibilities, including paid parental leave
- Employee referral program, with monetary incentives offered
What our people say:
"Atturra has a great working environment and management are very supportive of their staff. We celebrate success and have fun while working hard."
What you'll be doing
We are looking for a Senior Systems Administrator who will be responsible for maintaining our clients Data Centre Infrastructure and managing highly available, documented infrastructure and ensuring successful delivery of agreed KPIs.
This position is required to work closely with the Service Delivery Manager to assist in the engagement and analysis of client requirements in order to develop proposal and tender documentation, assess new tools and technologies to enhance the future technical direction and maintain the infrastructure according to sla's.
- Create, develop and maintain operational documentation pertinent to AMS or Customer infrastructure, internal processes and procedures
- Continually work to identify and remove single points of failure, performance issues, risks and downtime in the production infrastructure.
• Assist in developing a monthly report outlining key activities, initiatives, issues, risks which will be reported to the Customer
• Triage and resolve incidents. Service requests and Changes.
• Assume technical ownership of allocated technologies and infrastructure within the Customer. This includes servers, storage, backups, network and applications required for the user community to deliver the business.
• Develop and maintain the patching and maintenance policy for infrastructure and either directly, or through the support teams, implement this policy.
- Strong Storage experience across Pure, Netapp and Dell solutions.
- Strong Data Centre networking experience and understanding
• VMware experience and troubleshooting
• Experience in datacenter migrations and relocations
Leadership skills
• Provide specialist technical advice and support to other AMS team members as required and act as a point of escalation for key technical issues;
• Assess new technologies and contribute to the ongoing technical direction of the organisation;
- Assist in the transition of IT solutions from Delivery through to Operations, providing support and direction to both teams.
- Be involved in onboarding new managed services customers, including
o Liaising with projects team on all matters relating to onboarding
o Quality assurance checking documentation for handover
o Advising on process and technical designs where required
Working Conditions
- Based in Perth, WA
- Permanent full time
- Hybrid work
What will make you successful in this role?
- Strong troubleshooting skills with the ability to test completed solutions to ensure useability;
- Exceptional interpersonal and customer relationship skills;
- Ability to take ownership of role and work autonomously;
- Ability to prioritise, organise and manage multiple tasks effectively;
- Excellent planning, reporting and documentation skills
- Ability to work productively and professionally with Atturra team members, external contractors and customers;
- Develop and maintain vendor relationships and keep abreast of new technologies;
- Excellent communications skills
- Strong stakeholder management
- Strong MS Office Skills, including Outlook, Word, Excel, Visio and Project
- Professional Certifications and/or Expert knowledge in one or more of the following disciplines:
- Virtualisation products and solutions - VMware 8 Backup systems and solutions - Commvault Storage systems and solutions - Pure, Dell and Netapp Cloud systems and solutions
- Networking systems and solutions - Datacentre Networking - VMware NSX
How to apply
Careers | Atturra
https://atturra.com/au-en/careers
Recruitment Agencies/Headhunters:
We got this covered. Our Talent Acquisition team is working on our hiring demands and will reach out should we need extra support. Atturra only accepts referrals from agencies on our official supplier list via Agency Portal.
Agencies are required to go through our procurement process, have an approved fee agreement, and be invited to participate in hiring for a job opening by the Atturra Talent Acquisition team. Any profiles or referrals submitted outside of this process will be deemed invalid. We request that you do not contact Atturra employees outside of the Talent Acquisition team for any hiring-related queries.
To become an official supplier, send an expression of interest via ***************@atturra.com.
Atturra is passionate about playing an active role in addressing the digital skills gap and being an advocate for diversity and Inclusion, and welcomes applications from all irrespective of their gender, LGBTQI identity, ethnicity, religion, physical ability, or age.
