Address- 3 months contract role with possible extension.
- Attractive daily rate.
- Work location: Melbourne.
- A great opportunity you don’t want to miss!
You will be responsible for the creation of and adherence of practice to a documentation methodology for the purposes of accuracy, consistency, and efficiency. Plan, write and maintain system and user support documentation, including training materials and online help.
KEY ACCOUNTABILITIES:
- Develop, publish, and maintain high quality user documentation via the Knowledge Base and video and webinar training content for the end users and internal audiences.
- Draft and deliver product release updates and information across the product suite for the clients.
- Analyse requirements and user-stories and work closely with key internal stakeholders to ensure delivery to a high standard and to tight deadlines.
- Work primarily with Sales, Product and Marketing team members, IT specialists, Project Managers, Business Analysts, and development teams in Australia.
- Minimum 4 years technical writing experience in a software or information technology environment.
- 2+ years of experience in a related financial services industry environment.
- Proven success developing content for a variety of audiences and channels, including planning, designing, researching, writing, and editing.
- Proven skills in instructional design and developing live and on-demand online learning videos.
- Some product marketing experience in taking new products to market and encouraging uptake of new functionality would be highly desirable.
- Experience with online help authoring tools and best practices, including knowledge of HTML. Example- Knowledge Owl, but experience with any similar knowledge base software would suffice.
- Proficient in image capture and manipulation.
- Video capture and editing skills.
- Proficient in Microsoft Office Suite, especially Word and PowerPoint.
About Easy Authoring:
Established in 2006, Easy Authoring helps jobseekers find the right opportunity to match their skill set and career progression. We are the authorised suppliers to NSW, ACT, QLD, the Federal government, and multiple corporate organisations.
