Address About the Company
Our leading manufacturing client is looking for a new team member to join their service team as part of their after sales service. Our client takes pride in developing and training team memebers towards strategic growth of their business. About The Role A great opportunity for an excellent customer service candidate who is looking at extending themselves into an admin and coordination role especially with the manufacturing and construction industry! - Initial 6 months contract with view of extension / ongoing work - Full time Monday to Friday - 8.30am - 4.30pm
Responsibilities Include but are not limited to
Answering phone calls and responding to emails in relation to customer enquiries
Liaising with customers regarding their orders
Update communication in portal and flag with relevant departments
Coordinate with production regarding lead times and delivery
Follow up with customers with any issues and solutions to rectify
Coordinate deliveries for optimal scheduling and efficiency.
Dispatching both reactive jobs and planned jobs and monitor for timely completion
Updating orders and processing to invoicing
Skills and experience should include
Demonstrated experience in strong negotiation skill
Ability to use judgement to making quality decisions under pressure
Excellent problem solving skills and the ability to use initiative
Microsoft office - especially spread sheeting and use of ERP systems for quoting and invoicing (SAP highly desirable)
Ability to meet deadlines and process of handling conflicting priorities
Written and oral communication
Creative and innovative solutions and presentation skills
Strong business acumen with analytical evidence to support
To apply, please follow the apply now prompts.
For more information, please email Chanel Hirons on *************@randstad.com.au or call on 8468 8010 for a confidential discussion.
If the position is not quite right and you are on the hunt for your next opportunity within the Defence, Manufacturing and Supply Chain Industries - LET'S CONNECT!
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Please click here to apply.
