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Form of workAbout us:
Peter Stevens Motorcycles is a premium motorcycle/ lifestyle business that exists to provide an exceptional end-to-end experience for our loyal and passionate customers. We pride ourselves on having “Everything You Need for the Ride” whether it be on the road, in the dirt, or on the water.
Our Peter Stevens Motorcycle dealerships are multi-franchised motorcycle and watercraft dealerships located in Ringwood, Dandenong, Geelong, Adelaide, and online.
About the Role:
This role ideally suits someone who is highly organised and has a true passion for customer service. From this passion, you have a keen understanding of how important it is to manage our customer's needs from start to finish.
You will be responsible for:
- Respond to phone/email inquiries ensuring action is taken accordingly.
- Process payments when customers collect their bikes.
- Regular contact with our customers via phone, email and in person.
- Explain to customers the fundamentals of the works carried out on their motorcycles and recommend any further improvements that would be of benefit.
- Liaise with technicians in the workshop regarding any questions customers may have.
Our ideal candidate:
- A passion for motorcycles and the desire to be successful in the role.
- Basic technical knowledge relating to automotive/motorcycles.
- Computer literacy, Microsoft Word/Excel/Outlook, Internet
- High level of attention to detail.
- Exceptional customer service skills.
In return, we offer an excellent remuneration package, awesome staff discounts and ongoing training and support.
If you believe this is the right role for you apply now to Tom Busler; Dealer Principal, **********@peterstevens.com.au
